Key Responsibilities:
- Design, configure, and maintain CPQ solutions using Logik.io (ServiceNow CPQ Configurator)
- Administer and manage Logik environments, including rules, product models, pricing logic, and workflows
- Configure and support integrations between CPQ, Salesforce, and downstream systems using KBridge
- Translate business requirements into scalable CPQ configurations and solutions
- Partner closely with sales, operations, and IT teams to support and optimize the quote-to-cash process
- Support end-to-end CPQ processes including product configuration, pricing, quoting, and order integration
- Ensure alignment between CPQ configurations, Salesforce data models, and sales processes
- Troubleshoot configuration and integration issues, including KBridge-related data flows and errors
- Participate in testing efforts (IT Validations, UAT), including writing and executing test scenarios
- Support system enhancements, releases, and continuous improvement initiatives
- Document configurations, integrations, processes, and best practices
- Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience)
- 5+ years of experience in CPQ, with strong hands-on configuration experience
- Proven experience with Logik.io (ServiceNow CPQ Configurator), including administration and configuration
- Strong understanding of CPQ processes (product modeling, pricing, quoting, and order flows)
- Experience with Salesforce and understanding of its data model and sales processes
- Hands-on experience with KBridge for CPQ integrations
- Ability to translate business requirements into technical configurations
- Experience supporting sales organizations and understanding of sales lifecycle workflows
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication skills and ability to work cross-functionally
- Experience integrating CPQ with ERP or downstream order management systems
- Familiarity with manufacturing or complex product environments
- Experience working in Agile environments
- Exposure to testing practices (SIT/UAT) and QA collaboration
- Strong functional + technical balance
- Attention to detail in configuration and logic design
- Business process understanding (sales and quote-to-cash)
- Problem-solving and ownership mindset
- Ability to work independently while collaborating across teams
At Rite-Hite, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
- Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
- Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
- Time for You: Paid holidays, vacation time, and personal/sick days each year.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
About the company
Company website•Machinery Manufacturing
Rite-Hite, headquartered in Milwaukee, Wisconsin USA is a world-wide leader in the development, manufacture, and sale of loading dock safety systems, industrial door solutions and in-plant products. All of our products are designed for maximum safety, productivity, efficiency and reduced energy costs at your facility.
Rite-Hite's complete product line includes hydraulic, mechanical and air-powered dock levelers, vehicle restraints, light communication systems, truck levelers, dock seals and shelters, high speed doors, cooler/freezer doors, traffic/impact doors, machine safety doors, safety barrier systems, industrial HVLS ceiling fans and a complete line of aftermarket parts, accessories, and service.
Rite-Hite is focused on providing solutions for you. From developing the Dok-Lok in 1980 to prevent premature trailer separation to the innovative Rite-Vu Light Communications system introduced in 2009 to protect pedestrians and forklift drivers, we're innovative to make you safer, more efficient and productive.
Careers
If you would like to explore career opportunities with Rite-Hite, please apply online at www.ritehite.com.