Implementation Manager

Implementation Manager – Group Benefits

Make an Impact. Lead Complex Implementations. Shape the Client Experience.

Are you a strategic problem‑solver who thrives at the intersection of client relationships, project management, and operational excellence? We’re looking for an experienced Implementation Manager to lead high‑visibility implementations for National Account, Mid‑Market, and Regional policyholders. In this role, you’ll serve as the driving force behind seamless onboarding experiences—partnering with clients, brokers, and internal teams to deliver customized, high‑impact solutions.

This is an opportunity to own complex implementations from start to finish, influence process improvements, and play a critical role in delivering exceptional client outcomes.

What You’ll Do

As an Implementation Manager, you will:

• Lead end‑to‑end implementations by developing customized implementation plans for each new policyholder, proactively identifying and resolving transition challenges.
• Serve as the primary point of contact for clients and internal partners, ensuring consistency, clarity, and efficiency throughout the implementation lifecycle.
• Build deep client relationships by gaining insight into each client’s culture, priorities, and goals—and translating that knowledge into tailored, effective solutions.
• Advocate for client needs internally, coordinating resources and driving cross‑functional collaboration to ensure successful outcomes.
• Respond to client and broker requests by providing documentation, addressing questions, and facilitating internal process adjustments as needed.
• Support enrollment strategy by facilitating the development of employee communications that drive engagement and understanding.
• Manage multiple complex projects simultaneously, balancing shifting priorities, tight timelines, and high expectations.
• Partner with Implementation leadership to drive operational efficiencies, identify best practices, and continuously improve workflows.
• Analyze and improve processes, recommending enhancements that streamline operations and elevate the client experience.
• Prepare for and lead client meetings, including finalist presentations and implementation kickoffs, confidently presenting information to diverse audiences.
  
  
  

What You Bring

Education

• Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).
  
  
  

Experience & Skills

• 5+ years of insurance experience with progressive responsibility, ideally in:
  • Project management
  • Benefits administration
  • Large case management
  • Enrollment technology
• Experience working directly with HR departments and brokers strongly preferred.
• Demonstrated ability to quickly learn and apply product knowledge.
• Exceptional attention to detail and commitment to accuracy.
• Strong customer service mindset with a proactive, solutions‑oriented approach.
• Excellent critical thinking, planning, prioritization, and organizational skills.
• Proven ability to adapt quickly to changing circumstances and expectations.
• Outstanding written and verbal communication skills, with the ability to engage effectively across all levels of an organization.
• Strong problem‑solving and decision‑making skills.
• Advanced project management capabilities with a proven ability to multitask successfully in a fast‑paced environment.
  
  

Why Join Us?

• Play a key role in high‑profile, complex implementations that directly impact client success.
• Collaborate with experienced leaders and cross‑functional teams in a results‑driven environment.
• Apply your expertise while helping shape operational improvements and best practices.
• Grow your career in a role that values initiative, accountability, and strategic thinking.
  
  
  

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay And Benefits

The pay range for this position is $35.00 - $45.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 8, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.