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Public Services Supervisor I

City of Mission Viejo
Mission Viejo, CA
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Public Services Supervisor I

City of Mission Viejo

Mission Viejo, CA

Full-time

Others

Description

City of Mission Viejo Invites Applications for

PUBLIC SERVICES SUPERVISOR I

$38.91 - $56.67 per hour

APPLY BY: 3:00 P.M., FRIDAY, JANUARY 9, 2026

Search Schedule

Online applications must be completed & submitted no later than 3:00 p.m. on the filing deadline. NeoGov will reject all applications started prior to 3:00 p.m., but not submitted by 3:00 p.m. No exceptions will be made to the closing deadline. Please plan accordingly.

The first round of Zoom interviews is scheduled for some time the week of January 19, 2026. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternate dates. It is recommended that you plan your calendar accordingly when you apply.

The Position

Build Your Career, Build Our Community! From park rehabilitation, weed abatement, graffiti removal, and median design – to decorating for Santa’s arrival & setting up lively night markets – our Public Services team enhances the beauty of Mission Viejo. If you are ready to join a team that consistently rises to the challenge to exceed our community member’s expectations & imagination, then we are looking for you!

Currently, there is one (1) full-time vacancy in the Public Services Department scheduled to work forty (40) hours per week. Work hours may be either Monday through Friday from either 7:00 a.m. to 4:00 p.m.; or 8:00 a.m. to 5:00 p.m. The schedule and assignment will vary depending on the needs of the City including potential evening work, weekend assignments, and/or special events. This is an FLSA non-exempt position and is entitled to overtime.

The eligibility list established during this recruitment may be used to fill future full-time, part-time or temporary Public Services Supervisor I vacancies. If you’re looking for a journey level role in a great department, we encourage you to apply!

Examples of Important and Essential Duties

Your Impact & Contributions

  • Develops, supervises, evaluates and participates in various programs and activities related to the maintenance and operation of the City’s park and/or landscape infrastructure;
  • Plans, develops and administers contracts for tree maintenance, landscape maintenance and construction, vegetation fire suppression, encroachments, flat work, electrical maintenance, irrigation design, open space maintenance, rodent control, park and playground inspection, and other activities related to the construction and maintenance and operation of parks, landscapes, sports fields, and facilities;
  • Develops, supervises, evaluates and participates in various programs and activities related to the maintenance and operation of the City’s sports fields, complexes and related facilities;
  • Plans, develops and administers contracts for landscape maintenance, rodent control, technical irrigation, electrical maintenance, and other activities related to the maintenance and operation of sports fields and facilities;
  • Assist in the planning, organizing, coordinating, and administering goals, objectives, policies, priorities and capital improvement projects to maintain and improve infrastructure and facilities within the City;
  • Plan, organize, administer, review and evaluate the work of skilled, semi-skilled and unskilled support and contract staff, either directly or through contract personnel; provide training and policy guidance and interpretation to same;
  • Ensure that contractors and vendors provide a high degree of service to both internal and external customers that support achieving the department’s and the City’s mission, objectives and values;
  • Work with contractors, homeowners, consultants, and other agencies regarding horticultural, arboricultural, and entomological practices;
  • Coordinates and personally participates in the set-up and clean-up of City facilities for reserved gatherings and special events;
  • Enforces safety regulations, practices and procedures related to the maintenance and cleaning of facility exteriors and City rights-of-way;
  • Works with other departments, division, outside agencies, and the public regarding encroachment, nuisance, safety, construction, and maintenance issues; investigates risk management complaints, issues and claims;
  • Responds to emergency calls; installs emergency traffic control; and
  • Perform other duties as assigned.

Applicants are encouraged to review the entire Public Services Supervisor I job description by visiting the City’s website at https://cityofmissionviejo.org.

YOUR TEAM

The members of the Public Services Department are committed to serving the community through Public Service, Integrity, Teamwork, Innovation, and Excellence. They are looking for someone with the same commitment to service and team spirit to join them. The Department is dedicated to maintaining City facilities and infrastructure in excellent working order and addressing resident needs.

The Public Services Department oversees the upkeep of public buildings, streets, landscape right-of-ways, storm drains, and the urban forestry. Some of the major activities include: street repairs, weed abatement, graffiti removal, fleet maintenance, park maintenance, golf course maintenance, commercial landscape plan checks and inspection, tree trimming, building maintenance, storm drain maintenance, street striping and signage, coordinating community volunteer projects and special event support.

IDEAL CANDIDATE

  • Ability to work in a fast-paced environment with numerous deadlines.
  • Strong knowledge and experience in the assigned area of responsibility.
  • Someone who can handle a variety of tasks at once, is detailed-oriented and is accurate in their work.
  • Someone who can communicate effectively and diplomatically with contractors, homeowners, consultants, and other agencies.
  • Good oral and written communication skills with knowledge of writing and standard format for reports and correspondence.
  • Must be able to work independently and in a group environment.

Knowledge Of

Job Related and Essential Qualifications

  • Principles, practices, tools and equipment required for improving, maintaining and repairing a variety of facilities, public right of way hardscape, grounds and equipment found in City parks, landscaped areas and recreation facilities.
  • Principles and practices of employee and contract management and supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
  • The operation and maintenance of a variety of hand and power tools, vehicles and power equipment related to the work.
  • Safety equipment and practices related to the work, including the handling of hazardous chemicals.
  • Applicable laws, codes and regulations.
  • Methods of estimating time, labor, materials and equipment necessary to perform assigned work.
  • Basic budgetary and contract administration policies and procedures.
  • Standard office practices and procedures, including computer applications related to the work.
  • Record keeping and reporting practices.
  • Techniques for effectively representing the City in contacts with contractors, governmental agencies, community groups and various business, educational and other organizations.
  • Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.
  • Techniques for dealing effectively with the public, vendors, contractors and City staff, in person and over the telephone.
  • Safe work practices.
  • Safe driving principles and practices.

Skill In

  • Planning, organizing, administering, coordinating, reviewing, evaluating and personally participating in programs and capital improvement projects to maintain and improve City infrastructure and facilities in assigned functional area.
  • Developing, reviewing, and implementing programs and policies related to the development, maintenance and improvement of facilities.
  • Planning, organizing, assigning, coordinating, supervising and evaluating the work of assigned staff and/or contractors.
  • Interpreting, applying and explaining complex laws, codes, regulations and ordinances.
  • Assisting in preparing and administering budgets; preparing clear and concise administrative and financial reports.
  • Preparing and administering public agency contracts, including developing specifications for maintenance contracts.
  • Maintaining City infrastructure and facilities in a clean, safe and operable condition.
  • Troubleshooting maintenance problems and determining materials and supplies required for maintenance and repair.
  • Responding to and resolving questions and complaints from the public.
  • Preparing clear and concise reports, correspondence, policies, procedures and other written materials.
  • Maintaining accurate records and files of work performed.
  • Organizing work, setting priorities and meeting multiple deadlines.
  • Making sound, independent decisions within established policy and procedural guidelines.
  • Using English effectively to communicate in person, over the telephone and in writing.
  • Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
  • Effectively representing the City in contacts with governmental agencies, community groups and various businesses, professional, regulatory and legislative organizations.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.
  • Operating modern office equipment including computer equipment and software programs.
  • Operating a motor vehicle safely.

Experience and Training and License/Certificate

Qualifications

Equivalent to completion of two (2) years of college or technical school training or possession of an Associate of Arts degree in horticulture, park maintenance, or construction management, or a related field supplemented with four (4) years of experience in the maintenance of a variety of municipal infrastructure, landscape, and hardscape, including contract administration experience. Additional experience may be substituted for the education requirement on a year-for-year basis up to a maximum of two (2) years.

LICENSE OR CERTIFICATE

Must possess and maintain a valid California class C driver’s license and a satisfactory driving record. Driving is an essential function of the classification.

Possession of a State of California Pest Control Advisor’s License, Certified Arborist Certification, Certified Landscape Water Auditor Certification, Playground Safety Certificate, Qualified Applicator Certificate or license, and/or certification or training in any maintenance and construction specialties related to the work are desirable.

Benefits Overview

The following description is a general overview of the benefits provided to City of Mission Viejo benefit eligible employees. For specific details, please review the Human Resources Policies, Management and Budget Policies, Administrative Regulations, and official plan documents, or contact the Human Resources office at 949.470.3060.

Employees of the City are currently covered under the California Public Employees' Retirement System (CalPERS). While the City does not participate in the Social Security System, federal mandate requires new employees to contribute 1.45% of wages to Medicare insurance coverage.

Retirement

Employees Hired On or After January 1, 2013, Who Are CalPERS Members –

A CalPERS member hired by the City of Mission Viejo within less than a six (6) month break in CalPERS covered service, will participate in the 2% at 60 formula, three-year final compensation, and 1959 survivor benefit. Employees are required to contribute the full 7% member contribution, plus an additional 1.5% towards the employer rate.

A CalPERS member hired by the City of Mission Viejo with a six (6) month or more break in CalPERS covered service, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.

Employees Hired On or After January 1, 2013, Who Are Not CalPERS Members –

Employees hired on or after January 1, 2013, will participate in the 2% at 62 formula, three-year final compensation, and 1959 survivor benefit. The employee pays the full member contribution, which is variable. The contribution rate for new members is 50% of the normal cost rate which is subject to change. The current member contribution is 7.5%. Employees also contribute 1.5% towards the employer rate.

Employer's Contribution Rate –

Beginning July 1, 2025, the employer's normal cost contribution rate is 11.96%, which reflects the employee pick-up of 1.5% of the employer rate.

Retiree Benefits

Employees Hired On or After December 2, 2006 –

The City's Retiree Health Savings Plan is a defined contribution health reimbursement plan, which is intended to help employees offset post-retirement healthcare costs by allowing employees to contribute pre-tax dollars from their current wages with an additional contribution from the City, into an account that can be accessed upon retirement. To be eligible for the full benefits of the RHS Plan, an employee must reach age 55 with a total of 15 years of service with the City of Mission Viejo.

The RHS Plan requires mandatory contributions from both the employee and the City. Contributions to the RHS Plan will commence for an employee beginning with the first pay period that occurs after the eligible employee's completion of one year of service with the City. Eligible employees will be required to contribute 1.5% of their salary. Deductions will be pre-tax and will be taken from each paycheck.

Starting the same date, the City contribution will be $100 per month ($50 per pay period for 24 pay periods) for full-time employees, $75 per month ($37.50 per pay period for 24 pay periods) for full-time equivalents of .750 to .999, and $50 per month ($25 per pay period for 24 pay periods) for full-time equivalents of .500 to .749, after the completion of the waiting period. This program is administered by MissionSquare.

Payday

The City issues paychecks on a biweekly basis (see Payroll Calendar), every other Friday. Benefits are deducted from paychecks twice a month.

Holidays

The City observes ten (10) paid holidays, including a Winter Closure at City Hall and the Corporation Yard between December 26th and December 31st. Effective July 2025, employees also have two (2) floating holidays per year, which is credited annually on January 1st (on the employee's hire date in the first year) and cannot be carried-over.

Comprehensive Annual Leave

Provides employees with paid time off for rest and relaxation, personal or family illness, bereavement, and personal business. For non-exempt classifications, 19 days annual accrual during the first year, increasing to 30 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions. For exempt classifications, 24 days annual accrual during the first year, increasing to 35 days beginning in year ten, prorated based on the full-time equivalent for all part-time positions.

Jury Duty Leave

Employees are granted up to 30 paid days for jury service.

Cafeteria Plan

The City offers a "cafeteria style" flexible benefits plan, with a fixed monthly contribution provided by the City for all regular and probationary full-time and part-time employees. The benefits plan is covered under Section 125 of the Internal Revenue Code allowing employees to pay monthly benefit premiums on a pre-tax basis. Benefit coverage begins the first day of the month following thirty-days (30) of continuous regular employment.

Medical Insurance

The City contracts with CalPERS to offer medical insurance to employees, plus their qualified dependents. Employees are required to participate in the City group medical plan.

Dental Insurance

The City contracts with Delta dental for dental coverage for employees, plus their qualified dependents. There is a choice among two plans, Delta PPO and Delta Care PMI.

Vision

The City contracts with Vision Service Plan (VSP) for vision coverage for employees, plus their qualified dependents.

Life Insurance

The City contracts with Voya to provide term life insurance for employees in an amount equal to two (2) times the employee's annual salary to a maximum of $400,000. The City pays the full cost of the monthly premium. If you need more than the Basic Life insurance the City provides, you may purchase additional coverage by enrolling in the Supplemental Term Life (STL) and AD&D insurance programs.

Short and Long Term Disability

The City contracts with Voya to provide both short and long-term disability insurance coverage to the employee, in a benefit amount up to 66% of the employee's salary. The City pays the full cost of the monthly premium.

Flexible Spending Account

You can set up one Flexible Spending Account (FSA) for health care expenses and another to pay for the cost of caring for your dependents while you are at work. The Health Care Spending Account is a tax-free way to pay any qualified out-of-pocket expenses associated with medical, dental, and vision care for yourself and any family members who are legal dependents. You may contribute up to the IRS allowed maximum, pre-tax, annually to this account. The Dependent Care Spending Account allows you to pay for child or elder care expenses on a tax-free basis. You may contribute up to the IRS allowed maximum annually towards this account. Both types of accounts are administered through Wex Benefits.

Employee Assistance Program

The City contracts with CONCERN to provide short term counseling benefits, as well as life management services and referrals, to employees, their dependents, and any other members within their household. The City pays the full cost of the monthly premium.

Deferred Compensation

A voluntary deferred compensation plan is available through Voya. The City matches contributions up to $150 per month.

College Savings Plan

The City offers payroll deductions to a qualified 529 plan. This voluntary ScholarShare fund, managed by ScholarShare, is a flexible college savings program that helps make saving for a child's higher education easier.

Wellness Program

The City offers free membership, with some restrictions, to the City's Recreation and Tennis Centers for employees and their resident family members.

Tuition Reimbursement

Once probation has been successfully completed, the City offers tuition reimbursement to employees for qualified classes and/or programs up to $1,250 per fiscal year, prorated based on the full-time equivalent for all part-time positions. Pre-approval by the employee's supervisor and the City Manager is required.

Technology Loan Program

Once probation has been successfully completed, an interest-free technology loan is available to employees in an amount up to $3,500, prorated based on the full-time equivalent for all part-time positions.

Flexible Workplace Program

The Flexible Workplace Program allows an employee to enter into an agreement to schedule portions of their work week away from their regular worksite. Participating employees will work a full workday, but program participation allows times and number of hours in the office to be scheduled differently between individual days of the week. The City Manager must approve all Flexible Workplace Program applications. Program participation is a benefit and not an entitlement and is approved on a case-by-case basis.

01

The following supplemental questions will be a primary tool in the evaluation of your qualifications for this position and will be used in conjunction with your application to evaluate your experience, knowledge, and skills. Do not refer to your application and/or resume when completing these questions. Do you understand and acknowledge these instructions?

  • Yes
  • No

02

The first round of Zoom interviews is tentatively scheduled for some time the week of January 19, 2026. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternative dates and it is recommended that you plan your calendar accordingly. Further, if you are invited to an interview, you will receive an email from the City of Mission Viejo with instructions to self-schedule yourself for an interview time some time the week of January 19, 2026. Failure to self-schedule an interview on time and/or to show up for the interview on time is an automatic fail for this recruitment. Do you understand and acknowledge these instructions?

  • Yes
  • No

03

Describe your experience in inspecting, planning, and administering programs and activities related to the maintenance and operation of commercial, municipal or large agency sports fields, playgrounds, parks, landscape and related facilities.

04

Describe your experience in responding to field emergencies related to irrigation main line breaks, stuck valves, downed trees, and/or other landscape maintenance issues.

05

Describe your experience performing and managing maintenance and/or construction contracts in a commercial property, municipality or large agency. Include the specific size, value, and type of tasks performed in those contracts.

06

Describe your experience writing contract specifications, and/or other business reports and complex documents.

07

Describe what process, resources, and/or tools you use to prioritize your work day and your workload.

08

What are your long-term career goals, and how does this role fit into your overall career plan?

09

Why do you want to work for the City of Mission Viejo?

  • Required Question

About the company

Government Administration