A day in the life as a Designer...
- Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
- Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
- Lead design consultations in person (in-store or in-home) or via email, phone and virtual
- Deliver projects in a timely manner and within determined timelines
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
- Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
- Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)
- Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
- Support store training and educating on design services, to drive a clear understanding of design services and offerings
- Develop new and lasting relationships with customers through networking and clienteling
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
- Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
- Ability to stay up to date on current design trends
- Ability to be an agent of change and shift quickly as our business evolves
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
- Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
- Ability to stay up to date on current design trends
- Proven track record of building long-lasting relationships with customers
- 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
- Experience working one on one with clients and recommending solutions
- Proficient in Google platforms, virtual communication, design tool experience preferred
About the company
Company website•Retail
At Crate & Barrel, we help people build a home with purpose. Founded in 1962, Crate & Barrel Holdings (CBH) is an industry-leading home furnishings specialty retailer, including the brands Crate & Barrel, Crate & Kids, CB2, and Hudson Grace.
A leader in omnichannel retail and direct marketing, we believe in the experience of physical stores and embracing the customer experience by offering inspired living across all of our platforms. From curated product sourcing and production to custom delivery and set-up in more than 90 countries, our 7,500 talented associates form the dynamic teams that keep our company running and growing.
Today, Crate & Barrel Holdings is owned by the Otto Group, a Hamburg, Germany based global family of retailers and retail-related service providers focused on digital innovation, technology, sustainability and corporate responsibility. We operate more than 100 stores throughout the U.S. and Canada, and hold international franchise locations in nine countries, including six franchise eCommerce platforms.
To learn more about Crate and Barrel, visit www.crateandbarrel.com.
To become a part of our family of brands, visit our careers site at www.jobs.crateandbarrel.com and www.jobs.cb2.com