Patient Care Coordinator-Results Physiotherapy/AST West Hill Park clinic
Results Physiotherapy
Nashville, TN
Health / Beauty / Fitness
Results Physiotherapy-AST, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Nashville, TN
What is a Patient Care Coordinator?
- A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
- Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
- Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.
- PTO, holiday pay, medical/dental/vision insurance, and more
- 401k match
- Competitive wages
- Great attitude and a desire to help others
- Ability to work independently and as a team
- Superior customer service and communication skills
- Ability to multitask and remain detail oriented
- Adaptable
- Appropriate computer skills
- Working knowledge of our electronic health records system
- Navigating between multiple computer programs and web base portals
- Greeting patients in a friendly, supportive manner
- Answering incoming calls
- Scheduling new and reoccurring appointments
- Verifying insurance coverage and obtaining insurance authorizations
- Collecting patient payments and balancing end of day
- Post daily charges into billing software
- Manage insurance denials and accounts receivable
- Participating in training programs and staff meetings
- Prior healthcare and billing experience are strongly preferred.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
About the company
Company website•Hospitals and Health Care
We are part of the Upstream Rehabilitation family of clinical care, a leading operator of outpatient physical therapy clinics in the United States. While our business has local roots and a passion for serving our community through superior patient care as well as charitable initiatives, we also have the educational and clinical resources that are only possible to access through a larger company like Upstream.
Our success has several contributing factors:
Hiring the right therapists; those with both academic and clinical excellence
Unparalleled customer service and best-in-class patient care
Local and regional density
We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.