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Oliver James company logo

Claims Director, General Liability

Oliver James

New York, NY

Full-time

Others

Claims Director - General Liability
Hybrid - 4 days from NYC office 1 day remote
$130,000 - $145,000 base + 25% bonus

A leading insurance carrier is hiring a Claims Director for their General Liability team. This is a senior-level technical role handling complex Commercial General Liability claims across a diverse portfolio. You will manage mid to high-exposure claims from first notice through resolution, with a strong focus on coverage analysis, litigation strategy, and stakeholder management. You will also conduct claims audits for their clients.

Key Responsibilities

  • Handle complex CGL claims including premises liability, slip & fall, auto liability, product liability and other wide ranging bodily injury cases
  • Lead coverage investigations and draft detailed coverage position letters independently
  • Handle reinsurance matters including reporting and reinsurance analysis
  • Manage litigated files, coordinating defense counsel and driving strategy through to resolution
  • Evaluate liability, damages, and settlement exposure on higher-severity claims
  • Maintain strong relationships with brokers, insureds, attorneys, and internal stakeholders
  • Ensure compliance with company guidelines and industry best practices

Qualifications

  • 5+ years of Commercial General Liability claims experience (premise/product/auto/slip & falls etc.)
  • Strong exposure to coverage interpretation and other coverage matters
  • Experience within reinsurance highly beneficial
  • Background with a reputable carrier or law firm
  • Bachelor's degree required; industry designations (AIC, CPCU, etc.) are a plus

What's on Offer

  • Competitive base salary ($130,000 - $145,000) + 25% annual bonus
  • Clear progression path within a growing claims organization

About the company

Company websiteInsurance Carriers and Insurance

At Oliver James, we deliver flexible hiring solutions tailored to your business needs across financial services, professional services, commerce & industry. Our relationship-led approach ensures hands-on support from expert consultants and dedicated account managers, helping you secure the right talent for long-term value.

Whether you’re filling a confidential leadership role, scaling project teams, or building future capability, our staffing, consulting, and outsourcing services adapt to your evolving goals.

We cover key business areas: Accountancy & Finance, Technology, Actuarial. Risk & Compliance, Transformation & Change, Underwriting, Claims & Legal.

Our solutions include:

Permanent Recruitment: We prioritise alignment over availability, helping you hire right the first time with reduced risk and greater long-term ROI.

Contract Staffing: Need rapid change or urgent resource? Our global network of onsite and remote contractors delivers expert talent quickly.

Temporary Recruitment: From short-term cover to temp-to-perm, we scale teams fast with training and expertise to ensure immediate results.

Executive Search: Discreet, high-impact recruitment for C-suite and senior leadership roles, enabling confident growth and transformation.

Outsourcing (RPO & MSP): Scalable hiring solutions that streamline time-to-hire, boost efficiency, and improve the candidate experience.

Consulting: Our experts support complex change and transformation programs – enterprise-wide or niche, de-risking and accelerating outcomes.

With 12 offices across the US, Europe, and Asia, we deliver local insight and global reach to help you hire smarter wherever your business needs it.

License number: Oliver James Associates - #63797 | OJ Consulting - #65136 | Astral - #65211