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Hinge company logo

Policy Manager

Hinge

New York, NY

Full-time

Others

Hinge is the dating app designed to be deleted


In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.


About the Role


Hinge is seeking a Policy Manager to help shape, implement, and scale the platform policies that protect users, ensure compliance, and strengthen the integrity of our community. As a Policy Manager at Hinge, you’ll be responsible for supporting the transformation of high-level policies into clear operational guidance. Also, the Policy Manager will be responsible for tracking the implementation of Policy team priorities. This role is deeply cross-functional, partnering closely with the Moderation, Product, and Education teams to ensure our policy guidance is actionable, consistent, and measurable. You’ll drive clarity in enforcement guidance, surface quality gaps, and lead systems that improve how Hinge scales safety through policy. With a strong foundation in data analysis, program management, and policy writing, you’ll help improve not only how we develop policies but also how we apply and refine them over time.


This role offers meaningful opportunities to directly impact how Hinge keeps its community safe and ensures policies are enforceable at scale, while also offering growth potential, whether through high-visibility cross-functional work or expanding influence on how AI and regulation shape our platform’s future.



Responsibilities Write, revise, and maintain source-of-truth documentation, including policy guidance and FAQ documentsProject manage the Policy team’s priorities to drive clarity on complex or novel policy issuesMonitor enforcement trends and decision quality, partnering with Moderation teams to identify policy ambiguity, escalate issues, and refine policy guidance accordinglyTrack and report on policy implementation through data dashboards and structured project updates, including the status of policy initiatives (e.g., policy audits, AI policy integration, localization)Own and evolve Hinge’s policy documentation processes: ensure version control, documentation standards, and cross-functional visibilitySupport policy measurement and iteration by partnering with Data, Product, and Ops to analyze how policies are enforcedContribute to quality improvement initiatives, including feedback loops with Moderation teams


What We’re Looking For5+ years of experience in content moderation, program management, trust & safety, data analytics, or compliance at a global tech platformDemonstrated success working cross-functionally, particularly in content moderation or AI governanceStrong writing skills; ability to turn complex policy concepts into actionable guidanceFamiliarity with how policy gets enforced through scaled operations teams and how to track and improve the quality of that enforcementProficiency in Looker, Tableau, or SQL. Experience using data and feedback to drive continuous policy iterationExperience writing scalable policy guidance across global or third-party teams



As a member of our team, you’ll enjoy:


401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.


Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.


Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)


Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.


Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.


ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.


At Hinge, our core values are…


Authenticity: We share, never hide, our words, actions and intentions.


Courage: We embrace lofty goals and tough challenges.


Empathy: We deeply consider the perspective of others.


Diversity inspires innovation


Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.


If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.


#Hinge


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.



Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

About the company

Company websiteSoftware Development

Hinge is the dating app designed to be deleted. In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork.

We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.

We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships).

We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.