Job Description
Who You Are:
- A skilled multi-tasker who can pivot to support team members where needed
- Deliver high service standards in alignment with customer expectations
- Superior verbal communication and interpersonal skills
- Bi/multi lingual
- Ability to effectively communicate with clients, co-workers, and management in a professional and courteous manner
- Have an understanding of and passion for client service, brand heritage and luxury culture
- Possess a positive, solution-oriented, and client-focused mindset
- Thrive in a fast-paced environment and have the flexibility to adapt to change
- Always portray a professional and polished demeanor demonstrating confidence and a positive attitude
- A Customer Obsessed Mindset
- A passion for providing a seamless and elevated experience for clients
- Knowledge of hospitality and/ or related customer facing industry
- Ability to quickly problem solve client concerns and determine solutions with limited supervision
- Available to work a flexible schedule that includes nights, weekends, and holidays
- Ability to interact professionally and respectfully
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
About the company
Company website•Retail Apparel and Fashion
Saks Global is now Exemplar Luxury Group. Exemplar Luxury Group is the luxury collective that comprises iconic luxury retailers, Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most esteemed names in luxury and deep customer relationships enhanced by the industry's most comprehensive insights, Exemplar Luxury Group is uniting coveted brands with unrivaled customer experiences.
Interested in joining our world-class team of professionals? Visit https://careers.saksglobal.com/us/en to explore career opportunities.