Senior Director of Product Management, Merchandising

#WeAreParamount on a mission to unleash the power of content… you in?

We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Senior Director of Product Management, Merchandising

Overview

Paramount+ is seeking a Senior Director of Product Management, Merchandising to lead how audiences discover and engage with content across our global streaming platform. This role defines the global strategy and aligns teams around execution for content promotion, curation enablement, and personalization across all platforms. This is to ensure that editorial intent, data intelligence, and product capabilities work collectively to deliver intuitive, compelling viewer experiences at scale. Operating at the intersection of Product, Programming, Machine Learning, Design, and Operations, this role will translate business and content priorities into measurable merchandising outcomes that boosts interaction, retention, and long‑term subscriber value worldwide.

Primary Responsibilities

• Define and own the global merchandising and content presentation strategy across all content types, platforms, and markets.
• Translate business and content priorities into a clear merchandising roadmap aligned to quarterly and annual OKRs.
• Lead the operationalization of merchandising at scale, establishing end‑to‑end workflows that support global execution while enabling local relevance.
• Partner closely with Product, Engineering and Applied Machine Learning (AMLG) leads to shape feature ideation, user stories, acceptance criteria, and roadmap decisions informed by merchandising insights.
• Oversee monitoring and reporting to surface insights and drive continuous optimization.
• Drive experimentation, ensuring readiness for A/B and multivariate testing through solid metadata, creative, and operational foundations.
• Partner with Content Services and Programming teams to ensure metadata quality, taxonomy alignment, and system integrity across internal and consumer‑facing tools.
• Act as a senior connective leader across Programming, Marketing, Product, AMLG, Design, and Business Insights to ensure strategic alignment.
• Lead, mentor, and scale a lean, high‑performing merchandising team, setting clear standards for execution, communication, and accountability.
  
  

Basic Qualifications

• 8+ years of experience leading consumer-facing digital products or experiences at scale, preferably in streaming, media, or entertainment environments.
• 5+ years of experience managing and developing high-performing teams across product, merchandising, content, or data functions at a senior level.
• Bachelor’s degree required; technical or quantitative discipline strongly preferred.
• Demonstrated expertise applying data science methodologies (e.g., segmentation, predictive modeling, behavioral analytics) to drive measurable business outcomes such as subscriber growth, engagement, retention, or revenue.
• Deep knowledge of personalization systems and recommendation algorithms, with the ability to influence ML roadmap direction and collaborate closely with engineering and data science teams.
• Experience defining content architecture and curation strategy at platform scale, with a strong understanding of how system dependencies impact the end-user experience.
• Proven track record of owning end-to-end product outcomes, including defining success metrics, measuring performance, and driving continuous improvement.
• Demonstrated ability to influence and align cross-functional stakeholders, including executive, technical, and creative teams, in a fast-paced, matrixed environment.
• Experience operating at scale, including ownership of large user bases, complex product ecosystems, or global platforms.
• Exceptional communication skills with the ability to synthesize quantitative findings and influence executive, technical, and creative stakeholders.
  
  

Preferred Qualifications

• MBA, M.S. in Data Science, Statistics, Computer Science, or related quantitative field, or equivalent experience at senior level.
• Experience leading merchandising or content discovery for a global streaming platform, with a proven record of driving decisions through experimentation and rigorous measurement.
• Proficiency with analytics and data science tooling including Adobe Analytics, Tableau, Looker, Python, R, or SQL.
• Familiarity with data modeling, feature engineering, or co-developing ranking inputs alongside data science and ML teams.
• Experience operating across multiple international markets and time zones.
  
  

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Additional Information

Hiring Salary Range: $213,360.00 - 320,040.00.

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.

What We Offer

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here:https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount
  
  

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [email protected]. Only messages left for this purpose will be returned.