General Summary
Seeking a detail-oriented and analytical Business Analyst to join our dynamic team. This role supports and enhances Yardi Voyager and related platforms while serving as a key liaison between business stakeholders and technical solutions.
The ideal candidate is analytical, detail-oriented, and experienced in property management systems, with a strong ability to translate business needs into system improvements.
Responsibilities:
- Provide support for Yardi Voyager and related modules (RentCafe, Payment Processing, Concierge, etc.)
- Gather and document business requirements; develop functional specifications
- Lead testing efforts (UAT, system upgrades, enhancements) to ensure solutions meet business needs
- Monitor and manage the Yardi support queue, ensuring SLAs and quality standards are met
- Coordinate with third-party vendors for system updates, implementations, and integrations
- Assist with property acquisitions, new lease setups, migrations, and post-conversion reviews
- Develop reports, documentation, and user procedures
Qualifications
- Bachelor's degree required
- 2–4 years of Yardi Voyager experience
- Property management experience preferred
- Experience in a helpdesk or systems support environment
About the company
Company website•Real Estate
For decades, our principled commitment to quality has navigated both our business practices and our company values. Using this guiding commitment, we have established ourselves as a dominant force in the world of real estate and investments. We are dedicated to providing best-in-class development service and management to our properties.
We are a team of dreamers, builders, leaders, strategists, and innovators, united by a passion for our work and a commitment to provide unparalleled service at all times.
The work culture of Realty Operations Group breeds a strong work ethic where employees are dedicated and passionate. We are committed to attracting talented individuals, who not only have top skills, but who also share our commitment to leadership, both in the industry and in our communities.
We provide a supportive, collaborative, and rewarding work environment which celebrates team and individual accomplishments while providing opportunities for growth and development. In the spirit of building the best communities, we give back to where we work and live, volunteering and participating for meaningful causes and events that our team members care most about.