General Manager
RibCrib
Oklahoma City, OK
Business Management / Project / Planning, Manufacturing / Production
General Summary: Provides direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the Area General Manager and requires minimal supervision.
Essential Duties & Responsibilities
- Practice and uphold company policies and industry standards as they impact the organization as a whole.
- Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
- Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs.
- Make employment decisions, oversee guest recovery and resolve food service issues.
- Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures.
- Record and analyze cashflow, movement of inventory, labor costs and cost of sales on a daily basis.
- Abide by all state and federal regulations as required by law to ensure the health and well being of employees and/or guests.
- Accountable for all business activities within designated unit.
- Administer Progressive Discipline Policy according to guidelines.
- Initiate strategic, team, and individual goals to encourage high quality performance and organizational excellence.
- Effectively delegate appropriate responsibilities to management team members.
- Lead by demonstrating a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Required Knowledge, Skills, & Abilities:
- Minimum two years previous management experience in a full service establishment based on management’s discretion.
- Knowledgeable in both back-of-house and front-of-house operations.
- Capable of setting expectations and maintaining concise oral and written communication among other managers and employees for each shift.
- Proficient use of all restaurant equipment including, but not limited to, such tools as: calculators, cash registers, computers, ovens, smokers, knives, etc.
Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program.
Physical & Mental Requirements
- Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
- Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds.
About the company
Company website•Restaurants
Founded in 1992 in Tulsa, Oklahoma, RibCrib’s modest beginnings began with a smoker, a retrofitted old house, and founder Bret Chandler’s desire to cook the best hickory-smoked meats and home-style sides. Since that modest start, RibCrib remains deeply rooted in the local culture where we operate our restaurants. We’re 21st century ‘cue that pays homage to barbecue’s roots, but we’re also not afraid to embrace new definitions, new dishes and new personalities that have emerged. Our authentic, smoked kissed barbecue is the real deal and our restaurants are built upon a family of franchise operators who share the same passion for generously serving food and their communities. We’re interpreters of classical styles and makers of new ones. We’re complex and simple at the same time.
Today, RibCrib has spread to eight states and more than 60 full service and fast casual locations. Backed by a strong culture and a management team determined to knit together a new story that depends less on old stereotypes and antiquated business models and more on a new golden era of barbecue that showcases restaurant profitability and efficient operations – RibCrib is looking for future restaurant owners that can emulate those same values. Reach out today for more information.