Job Title: Thrift Store Manager
Reports To: Director of Retail Operations / Area Manager
Salary: $65,000-$70,000 annually plus bonus potential for meeting and exceeding budget requirements.
Status: Full-Time, Exempt
Job Summary
The Thrift Store Manager is responsible for the overall success of the store, balancing profit-driven retail sales with efficient donation processing and community impact. This role oversees a diverse team of staff ensuring that donated goods are processed quickly, priced accurately, and displayed effectively to drive revenue for Thrift World.
Key Responsibilities
Reports To: Director of Retail Operations / Area Manager
Salary: $65,000-$70,000 annually plus bonus potential for meeting and exceeding budget requirements.
Status: Full-Time, Exempt
Job Summary
The Thrift Store Manager is responsible for the overall success of the store, balancing profit-driven retail sales with efficient donation processing and community impact. This role oversees a diverse team of staff ensuring that donated goods are processed quickly, priced accurately, and displayed effectively to drive revenue for Thrift World.
Key Responsibilities
- Production & Inventory Management
- Donation Intake: Oversee the "donation door area" operations, ensuring a polite, efficient, and organized donation experience for the public.
- Retail Operations & Merchandising
- E-commerce: Identify high-value items for online sales to maximize revenue.
- Leadership & Team Development
- Supervision: Train and schedule employees.
- Culture: Foster a positive, mission-driven work environment.
- Safety: Ensure compliance with all health and safety regulations, particularly regarding heavy lifting and warehouse organization.
- Financial & Administrative
- Reporting: Manage daily cash reconciliation, bank deposits, and weekly sales reports.
- Loss Prevention: Implement strategies to reduce "shrinkage" (theft or internal errors).
- Budgeting: Manage controllable expenses, including supplies, waste removal, and labor hours.
- Soft Skills: High emotional intelligence for managing and mediating diverse workforce and occasionally "difficult" employee, customer and donation door situations.
- Technical: Proficiency with POS (Point of Sale) systems and basic Microsoft Office/Google Workspace.
- Sales per Square Foot: How efficiently the floor space is being used.
- Production Volume: Pounds of items processed/priced per day.
- Average Transaction Value (ATV): The average amount spent by each customer.
- Inventory Turnover: How quickly items move from the back room to the checkout.
About the company
Company website•Retail
Thrift World is a retail thrift store company that promotes recycling and re-use of used clothing, accessories, and other household goods in partnership with non-profit organizations.
Thrift World began operations in 1996 in Omaha, NE. We operate 8 retail store locations spanning 3 states, an export business, and an e-commerce store.
We plan to continue growing our retail and online store presence while increasing awareness and support for our non-profit partners, diverting more waste, and creating more local jobs.