
Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.
At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!
Summary: Seeking a Network Operations Specialist to monitor, troubleshoot, and maintain network systems, including LAN, WAN, and wireless multiplexers, hubs, and routers. This role involves using remote monitoring tools, installing and maintaining workstations, managing user access, ensuring security measures, and handling equipment malfunctions.
Responsibilities
- Monitor and troubleshoot network systems, utilizing remote monitoring tools.
- Install and maintain workstations and network devices.
- Manage user access and maintain security protocols, including password protection.
- Archive files and oversee usage of shared resources.
- Handle malfunctioning equipment and resolve technical issues.
- Select, develop, integrate, and implement network management applications for Internet components.
- Provide daily operations support, maintenance, and administration for network systems.
- Work collaboratively on projects, sometimes leading and coaching junior technical staff.
- Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, or a related field, or equivalent work experience.
- Minimum of 3 years of IT work experience in infrastructure/network environments, focusing on network operations, support, maintenance, and administration.
- Proven ability to work on medium to high complexity projects/systems/issues.
- Experience as a project team member and occasionally as a project leader.
- Strong problem-solving skills and the ability to coach junior staff.
At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
- Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
- Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
- Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
- Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.
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About the company
Company website•IT Services and IT Consulting
At Cook Systems, our 30-year legacy in the IT services industry and commitment to innovation drive our passion for developing exceptional IT talent. Serving numerous Fortune 500 clients from our Tennessee headquarters, our transformative approach sets us apart in the technology industry.
We believe in nurturing well-rounded IT professionals through our proprietary FastTrack program, which goes beyond technical training by instilling personal character, a passion for learning, and integrity as essential elements of being an outstanding consultant. With an impressive 95% of our graduates remaining in the IT industry, our evolving, proprietary screening process refined over the past decade enables placement rates that surpass industry standards.
Our transformational approach, team-delivered solutions, and culture of internal growth have established a unique way of doing business that values people over placements, fostering genuine partnerships with our clients and candidates.
Join us at Cook Systems as we continue to revolutionize IT talent development, create lasting partnerships, and shape the future of technology.








