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Recommend Job
Customer Service Associate
Job posted: 2026-04-07
JobID REF612G
We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in Norristown, United States. As a CSA, you will be the face of our company, providing exceptional support to our valued customers and ensuring their satisfaction with our products and services.
Equal Opportunity Employer, including disability / veterans
YouTube
We provide videos via YouTube. For these videos to be shown, you first have to give your consent. If you consent, data will be transferred to YouTube, cookies will be used, and the Google DoubleClick advertising network will be contacted. This may trigger further data processing operations. It cannot be ruled out that data will also be transferred to countries outside the European Economic Area.
Welcome to Bosch
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work
Do you need technical support?
Please use our e-mail form at https://www.bosch.us/contact/.
Telephone
+1(917) 421-7209
Do you need support during your application?
Contact us
Your new job is only a few clicks away
How to explore open opportunities at Bosch and information about the hiring process.
Find the right job offer
Start your search by selecting one or more criteria using the filter tab or use the key word search.
Click on the criteria to select them (multiple selections possible).
Next Steps:
Your search results will then be displayed. Click on individual search results to learn more about each opportunity.
The job ad provides more details about the opportunity and initial information on the location specific information. You can express your interest by clicking on the “Apply now” button. You will be directed to our application system.
There Are Various Ways To Submit Your Application:
After clicking “Continue”, you have the option to attach supporting documents to your application (i.e. cover letters). Individual files should not be larger than 10 MB.
Please read the Bosch privacy policy. You can apply after acknowledging that you have read and understand the privacy policy. Complete your application by clicking on “Submit”.
Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.
If you are selected for an interview, you will be contacted by our HR team on next steps.
You will have the opportunity to showcase your professional experience and learn more about Bosch.
"If you are selected for an interview, we will contact you to provide more information and guidance on the next steps and to arrange an interview meeting.
The interview will take place either virtually or on site to give us the opportunity to get to know you better and to answer any questions that you may have about our company."
Next Steps:
If you and Bosch are a perfect match, you will receive your employment contract.
Once you have received and accepted an offer of employment with Bosch, your assigned HR representative will guide you through the pre-onboarding process. This may include pre-employment screening, new hire paperwork, and company policies.
Next Steps:
After you have successfully passed the pre-employment screening process, you will coordinate with your HR representative to confirm your start date. Within the first couple of weeks of your start date, there will be many exciting events to help you integrate into Bosch.
We look forward to seeing you #WorkLikeABosch!
Fields of work
others
Join as
Starting date
According to arrangement
Working time
Full-time
Division
Home Comfort
Apply now
Recommend Job
Customer Service Associate
Job posted: 2026-04-07
JobID REF612G
- Bosch data privacy statement eRecruiting
- SmartRecruiters data privacy statement
We are seeking a friendly and dedicated Customer Service Associate (CSA) to join our team in Norristown, United States. As a CSA, you will be the face of our company, providing exceptional support to our valued customers and ensuring their satisfaction with our products and services.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with product information, order processing, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer needs are met
- Identify and escalate complex issues to appropriate team members when necessary
- Stay updated on company products, services, and policies to provide accurate information
- Contribute to a positive team environment and support colleagues as needed
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in customer service software and CRM systems
- Basic computer skills, including familiarity with Microsoft Office suite
- Ability to multitask and prioritize in a fast-paced environment
- Patient and empathetic approach to customer interactions
- High school diploma or equivalent
- Previous customer service experience preferred
- Flexibility to work various shifts, including weekends and holidays as needed
Equal Opportunity Employer, including disability / veterans
- Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
YouTube
We provide videos via YouTube. For these videos to be shown, you first have to give your consent. If you consent, data will be transferred to YouTube, cookies will be used, and the Google DoubleClick advertising network will be contacted. This may trigger further data processing operations. It cannot be ruled out that data will also be transferred to countries outside the European Economic Area.
Welcome to Bosch
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work
- Reinvent yourself: At Bosch, you will evolve.
- Discover new directions: At Bosch, you will find your place.
- Balance your life: At Bosch, your job matches your lifestyle.
- Celebrate success: At Bosch, we celebrate you.
- Be yourself: At Bosch, we value values.
- Shape tomorrow: At Bosch, you change lives.
Do you need technical support?
Please use our e-mail form at https://www.bosch.us/contact/.
Telephone
+1(917) 421-7209
Do you need support during your application?
Contact us
Your new job is only a few clicks away
How to explore open opportunities at Bosch and information about the hiring process.
- Find a job
Find the right job offer
Start your search by selecting one or more criteria using the filter tab or use the key word search.
Click on the criteria to select them (multiple selections possible).
Next Steps:
Your search results will then be displayed. Click on individual search results to learn more about each opportunity.
The job ad provides more details about the opportunity and initial information on the location specific information. You can express your interest by clicking on the “Apply now” button. You will be directed to our application system.
- Apply
There Are Various Ways To Submit Your Application:
- Upload your resume
- Apply using your LinkedIn or Indeed profile
- Enter your information manually
After clicking “Continue”, you have the option to attach supporting documents to your application (i.e. cover letters). Individual files should not be larger than 10 MB.
Please read the Bosch privacy policy. You can apply after acknowledging that you have read and understand the privacy policy. Complete your application by clicking on “Submit”.
Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.
- Application received
If you are selected for an interview, you will be contacted by our HR team on next steps.
You will have the opportunity to showcase your professional experience and learn more about Bosch.
- Interview
"If you are selected for an interview, we will contact you to provide more information and guidance on the next steps and to arrange an interview meeting.
The interview will take place either virtually or on site to give us the opportunity to get to know you better and to answer any questions that you may have about our company."
Next Steps:
If you and Bosch are a perfect match, you will receive your employment contract.
- Welcome to Bosch!
Once you have received and accepted an offer of employment with Bosch, your assigned HR representative will guide you through the pre-onboarding process. This may include pre-employment screening, new hire paperwork, and company policies.
Next Steps:
After you have successfully passed the pre-employment screening process, you will coordinate with your HR representative to confirm your start date. Within the first couple of weeks of your start date, there will be many exciting events to help you integrate into Bosch.
We look forward to seeing you #WorkLikeABosch!
About the company
Company website•HVAC and Refrigeration Equipment Manufacturing
Bosch Home Comfort is a leading source of high-quality heating, cooling and hot water systems. The company offers Bosch tankless, point-of-use and electric water heaters, Bosch and Buderus floor-standing and wall-hung boilers, Bosch and FHP water-source, geothermal and air-source heat pump systems, as well as controls and accessories for every product line.
Bosch Home Comfort is committed to reinventing energy efficiency by offering smart products that work together as integrated systems and enhance quality of life in an ultra-efficient and environmentally friendly manner.
Privacy Policy: https://www.bosch-homecomfort.com/us/en/residential/corporate-information/