At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
Club Manager Benefits
- Growth Opportunities over 90% of our management team started as an entry level team member!
- PTO for all employees
- 401K Retirement Fund (Employer match up to 4%!)
- Health Insurance Options including Health, Dental, Vision, family life insurance, and more
- Basic Life Insurance & Short-Term Disability I00% Company Paid!
- Employee Assistance Program
- Free employee Black Card Membership
The Club Manager is responsible for all club operations under the supervision of the Senior General Manager. This includes ensuring that the operational and financial goals are met, creating member experiences that produce Raving Fans, and developing and leading a staff of servant leaders whose mission is to transform the lives of those they serve.
Essential Job Functions
- Ensure club is fully staffed, and the team performs to NFP standards. This includes building a bench with team members. Responsible for recruitment and staffing to include: recruitment tactics, conducting pre-screens, interviewing candidates and hiring decisions. Provide back up support as needed.
- Consistently achieve monthly goals, including drivers and KPI’s.
- Provide exceptional customer service, ensuring a welcoming and supportive environment for all members.
- Manages club labor and ensure payroll accuracy by validating employee timecards, approving payroll, scheduling shifts efficiently.
- Ensure assigned clubs are clean, well-maintained and safe for all members and staff. Maintain at least a passing Club BER inspection monthly.
- Hold staff accountable to policies and procedures. Provide coaching, constructive counseling, and progressive discipline (up to and including termination) to hold staff accountable for performance standards and adherence to policy/procedures.
- Drive membership sales with a focus on achieving DGR goals and participate in community outreach.
- Invest in staff training and development to enhance their skills and performance.
- Assess areas of need in assigned club, develop, and successfully execute plan of correction.
- Update Senior General Manager on assigned club progress weekly.
- Attend and participate in Regional Meetings.
- Completion of One-on-Ones on time with development goals and objectives.
- Model Servant Leadership through daily interactions.
- Work side-by-side with staff, supporting front desk activities through the use of the info call script, giving member tours, using Ignite to enroll/manage/cancel members, and cleaning club to NFP standards.
- Ensure member accidents are reported in a timely manner through the NFP process.
- Additional responsibilities may be required.
About the company
Company website•Wellness and Fitness Services
National Fitness Partners is a private equity held Planet Fitness franchisee based in Camp Hill, PA. National Fitness Partners currently owns and operates 200 Planet Fitness locations in Pennsylvania, Ohio, Delaware, New Jersey, Indiana, Illinois, Tennessee, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Massachusetts, and Connecticut. National Fitness Partners is one of the largest franchisee organizations within the Planet Fitness system and is backed by Argonne Capital, a private equity firm based in Atlanta, GA who specializes in franchise based middle-market investments.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2025, Planet Fitness had approximately 20.6 million members and 2,741 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.