Overview
At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Service Manager, you can expect to:
Minimum Requirements:
At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Service Manager, you can expect to:
- Ensure daily assigned revenue is completed
- Maintain a high level of service quality
- Standardize pest control technician service routes to improve route density
- Schedule and review daily routes with technicians
- Handle customer complaints; investigate and resolve customer service concerns
- Assist technic ians with field service requests and delinquent accounts
- Order and maintain equipment, supplies and materials required for service work
- Create a positive work environment
- Attract and select high caliber employees, while maintaining qualified staff
- Actively manage performance and motivate service staff
- Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
- Maintain appropriate certification/licensing as required by the state or by branch management
- Coordinate training and licensing of new and existing service personnel
- Coordinate and/or provide continuing training as needed
- Maintain truck inventory records and perform periodic inspections
- Delegate duties and examine work for accuracy and neatness
- Maintain record of all commercial vehicle licenses and pest control licenses
- Assist General/Branch Manager in other duties assigned
- Work weekends as necessary to assist the technicians
- Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
- Competitive pay $$ plus bonus
- $58K-$64K Annually
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to 6%
- Employee stock purchase plan
- Paid Time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- The opportunity for professional growth and respect that comes from working for an industry leader
- HomeTeam is the #1 pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
- Pest Management Industry is growing and is a recession resistant line of business
- Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
- HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
Minimum Requirements:
- Must be 18 years or older with a high school diploma or GED; College degree preferred
- Must have experience with sales, marketing, and office administration
- Experience supervising, coaching, and developing staff
- 3 or more years’ experience in a management role
- Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Safely use a ladder within the manufacturer's weight capacity
- Lift and carry up to 50 lbs.
- Ability to work in all types of weather conditions
About the company
Company website•Consumer Services
At Rollins, our mission is simple: to become the best service company in the world. But we know that to be the best, we have to live the best—every day, in every role.
Rollins, Inc. is a global industry leader, providing essential pest control services through our subsidiaries and franchises. Our more than 60 brands, including Orkin, Critical Control and Saela deliver exceptional services to 2.8 million commercial and residential customers in the United States, Canada, Australia, Europe, Asia, Central and South America, the Caribbean, the Middle East and Africa. You can learn more about Rollins and our family of brands by visiting www.rollins.com/news-events.