Location: Reston, VA (Hybrid – 3x/week)
Salary: DOE + full benefits
Clearance: Public Trust
Company Overview
TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers, improving quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and data analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs
Job Description
Job Description
This job is to support the Department of Transportation, Federal Aviation Authority. The ideal candidate brings program analysis, helpdesk, and QAT experience to support financial analysis and technical support to maintain FAA ATC systems.
Job Responsibilities
- Perform service management functions related to helpdesk support, tier II systems analysis, ticket resolution, incident and problem management
- Hands-on experience in service now workflow, systems analysis, regression and QA testing, and delivery support
- Assist staff in program management analysis, status updates, deliverables development, and after-action review reporting.
Bachelor’s degree + 5 years of relevant experience. Or Masters
Preferred Experience
Helpdesk support, service management, program analysis
Education
Bachelor’s degree + 5 years of relevant experience. Or Masters
About the company
Company website•IT Services and IT Consulting
TechSur Solutions (SDB · 8(a) · EDWOSB · WOSB) is a strategic provider of emerging technology and digital transformation services for federal agencies, specializing in application modernization, data services, and artificial intelligence, with capabilities spanning AI, Customer Experience, Digital Services, Low-Code/No-Code Development, Strategic Communications, and Technology Consulting, delivered through Agile and DevSecOps methodologies.
Serving GSA, DHS, USCIS, FEMA, DOT, GAO, and the US Courts.
𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻𝘀
- 2026 Elev8[X] GovCon Finalist — OrangeSlices AI
- OrangeSlices 2024 Elev8 GovCon Honoree
- Inc. 5000 — Two consecutive years
- Washington Technology Fast50 — Two-time honoree · fastest-growing small GovCon
- FORUM Disruptive Technology Award — AI solution and digital modernization solution, recognized for positively transforming how Government fulfills its missions
𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 & 𝗩𝗲𝗵𝗶𝗰𝗹𝗲𝘀
- ISO 9001:2015 · ISO 27001:2022 · ISO 20000-1:2018
- CMMI SVC ML3 · CMMI DEV ML3
- GSA MAS · GSA 8(a) STARS III · GSA OASIS+ · Navy SeaPort NxG · MDA SHIELD
- UEI (SAM): NAQUNHC61KN9 · CAGE Code: 81J81
𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀
- Joint Ventures: TechSur-Guidehouse JV · FusionEdge Solutions (REI Systems)
- Technology Partners: Google Cloud · AWS · Oracle Cloud · Databricks · OutSystems · Salesforce · Snowflake · Datadog
- Professional Associations: AFCEA · GTSC
𝗖𝗮𝗿𝗲𝗲𝗿𝘀
Join a team of technical experts passionate about making a significant impact with software solutions. Beware of recruitment scams, genuine TechSur job offers come only through ADP. We never request financial commitments during the hiring process.