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Deloitte company logo

Organization Workforce & Change Manager

Deloitte

Richmond, VA

Full-time

Business Management / Project / Planning, Information Technology

Our Managers within Organization, Workforce and Change support clients in solving complex business and workforce challenges through structured analysis, stakeholder collaboration, and implementation support. In this role, you will help organizations translate strategy into actionable workforce and change solutions that improve performance and enable transformation. The ideal candidate brings consulting experience, strong analytical capabilities, and experience contributing to client-facing deliverables in fast-paced environments.

At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain, innovation, and growth, aiming to enhance our clients' business performance, productivity, and sustained profitability. As part of our team, you will play a key role in shaping clients' roadmaps for the future-harnessing AI and data-driven solutions not only to solve technical challenges but to drive the behavioral and cultural changes essential for successful business transformation and achievement of strategic objectives.

Recruiting for this role ends on 08/31/2026.

Work you'll do

As a Manager on the Organization, Workforce & Change team, you will be responsible for supporting clients through workforce and change initiatives that improve business performance, adoption, and long-term value.

  • Advise clients on workforce and change priorities that support business transformation and operating model changes.
  • Assess stakeholder impacts, organizational readiness, and culture considerations; develop mitigation and adoption strategies.
  • Design and execute communication, learning, and user adoption plans, including training materials, job aids, and other enablement assets.
  • Analyze qualitative and quantitative data, synthesize findings, and develop presentations and recommendations for client and project leadership.
  • Support project delivery through cross-functional collaboration, risk management, agile ways of working, and contributions to practice development, recruiting, and proposals.

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Organization, Workforce & Change Offering shapes market-leading strategies and delivers impactful change to generate client value through the workforce. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions. We align client strategies with executive visions using innovative frameworks that enhance HR service delivery, drive operational excellence, and reimagine the HR brand.

Qualifications

Required:

  • Bachelor's degree
  • 6+ years of experience in organizational design, workforce strategy, leadership strategy, or learning strategy in a consulting or industry role
  • 6+ years of experience developing and executing communication plans
  • 6+ years of experience developing presentations using Microsoft PowerPoint and Microsoft Excel, including data visualization, storytelling, pivot tables, and complex formulas
  • 4+ years of facilitation experience
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Proven experience with prompting and/or building Custom GPTs in a workplace environment
  • Active membership in at least 1 human capital professional organization, completion of at least 1 human capital course or certification, or attendance at a minimum of 1 industry conference or workshop within the past year

For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $141,200 to $278,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

About the company

Company websiteAccounting, IT Services and IT Consulting, Business Consulting and Services

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

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