
Organization Workforce & Change Manager
Deloitte
Richmond, VA
Business Management / Project / Planning, Information Technology
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain, innovation, and growth, aiming to enhance our clients' business performance, productivity, and sustained profitability. As part of our team, you will play a key role in shaping clients' roadmaps for the future-harnessing AI and data-driven solutions not only to solve technical challenges but to drive the behavioral and cultural changes essential for successful business transformation and achievement of strategic objectives.
Recruiting for this role ends on 08/31/2026.
Work you'll do
As a Manager on the Organization, Workforce & Change team, you will be responsible for supporting clients through workforce and change initiatives that improve business performance, adoption, and long-term value.
- Advise clients on workforce and change priorities that support business transformation and operating model changes.
- Assess stakeholder impacts, organizational readiness, and culture considerations; develop mitigation and adoption strategies.
- Design and execute communication, learning, and user adoption plans, including training materials, job aids, and other enablement assets.
- Analyze qualitative and quantitative data, synthesize findings, and develop presentations and recommendations for client and project leadership.
- Support project delivery through cross-functional collaboration, risk management, agile ways of working, and contributions to practice development, recruiting, and proposals.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
Our Organization, Workforce & Change Offering shapes market-leading strategies and delivers impactful change to generate client value through the workforce. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions. We align client strategies with executive visions using innovative frameworks that enhance HR service delivery, drive operational excellence, and reimagine the HR brand.
Qualifications
Required:
- Bachelor's degree
- 6+ years of experience in organizational design, workforce strategy, leadership strategy, or learning strategy in a consulting or industry role
- 6+ years of experience developing and executing communication plans
- 6+ years of experience developing presentations using Microsoft PowerPoint and Microsoft Excel, including data visualization, storytelling, pivot tables, and complex formulas
- 4+ years of facilitation experience
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- Proven experience with prompting and/or building Custom GPTs in a workplace environment
- Active membership in at least 1 human capital professional organization, completion of at least 1 human capital course or certification, or attendance at a minimum of 1 industry conference or workshop within the past year
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
About the company
Company website•Accounting, IT Services and IT Consulting, Business Consulting and Services
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
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