Printing Account Manager

Job Description

Premier brand packaging company in Rochester, NY is busy. Due to client demand, the company is hiring an experienced CSR for day shift.

Responsibilities include:

• Gather all necessary information to input job orders as directed by sales and/or clients.
• Review all new orders to ensure accurate and timely completeness.
• Prepare estimates and provide quotes as required.
• Track orders throughout manufacturing process keeping clients and sales informed.
• Work closely with outside print vendors on job details and status.
• Communicate with clients on status of jobs and any questions they may have.
• Coordinate with Customer Service Manager on all issues that involve delivery dates, special deliveries and/or priority orders.
  
  

Qualifications include:

• Minimum 3 years' customer service, account or project management experience in the printing or prepress industry.
• Working knowledge of prepress, platemaking, and flexographic printing preferred.
• Minimum 3 years' experience in client services working directly with clients.
• Detail oriented and able to multi-task several on-going projects.
• Excellent communication skills primarily via phone and email.
• Proficient on MS Word, Excel and Outlook.
• Professional and diplomatic demeanor.
• Individual and team contributor.
  
  

Hours: 8 - 4:30 with occasional paid OT.

Starting rate $52,000 - $65,000 + benefits, 401k match & relocation assistance.

Company Description

Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.

We treat candidate information in strict confidence.

Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.