Early Childhood Services Supervisor

Description

Position Summary

Under the direction and supervision of the Director of Early Childhood Services, the Supervisor -Early Childhood Services is responsible for providing day-to-day leadership and operational oversight of classroom staff and the implementation of high-quality educational programming across assigned classrooms. The Supervisor works closely with the Center Director to ensure that program standards are met and that teachers and support staff are well-supported, motivated, and equipped to provide a nurturing, inclusive, and developmentally appropriate learning environment. This role also supports key initiatives that promote family engagement, health and wellness, and equitable access to early education for multicultural families. The Supervisor contributes to program excellence by fostering teamwork, compliance, and continuous improvement in alignment with Ibero’s mission and values.

Essential Functions

• Provide direct supervision and guidance to assigned classroom teachers, Family Service Assistants, and the Health Advocate to ensure effective program delivery and adherence to OCFS, CACFP, and agency policies.
• Oversee the health and wellness components of the center, including screenings, health documentation, follow-up, and special projects related to child well-being.
• Supervise and support the Subsidy Program Team, ensuring compliance with childcare subsidy requirements and best practices.
• Provide support to the Director of Early Childhood Services and Quality Assurance staff to ensure all family and program needs meet licensing, contractual, and performance standards.
• Provide operational support across the center, including assisting with food service needs when required to maintain safe and consistent service delivery.
• Ensure accurate and timely data entry for all program records, including child and family assessments, attendance, home visits, and other required documentation.
• Assist with the recruitment, enrollment, and retention of children and families for all early childhood programs.
• Co-lead implementation of the Healthy & Equitable Futures Program, promoting culturally responsive family engagement and health equity initiatives.
• Build partnerships with child-serving organizations and community agencies to strengthen representation and advocacy for Spanish-speaking families with children ages 0–5.
• Provide parent leadership development, including organizing and facilitating workshops, trainings, and family engagement sessions on topics such as early learning, social-emotional growth, and parent advocacy.
• Assist parents with navigation of academic and community systems (e.g., English language learning, PTA involvement, RAPP, and school engagement).
• Maintain positive, professional, and culturally sensitive relationships with children, families, staff, and community partners.
• Contribute to ongoing program evaluation and quality improvement efforts, offering recommendations to strengthen service delivery and family outcomes.
• Attend all required Ibero, funder, and program-related meetings and trainings, including occasional evenings or weekends as needed.
• Perform other duties as assigned by the Director or designee.
  
  

Authority

This position holds a relatively high degree of independence within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations.

Requirements

Competency Statement(s)

• Developing Others – Ability to coach, mentor, and foster the growth of others by providing constructive feedback, encouragement, and professional development support.
• Diversity Oriented – Demonstrates the ability to work effectively and respectfully with individuals of diverse ages, genders, races, ethnicities, religions, and professional backgrounds.
• Ethical – Exhibits professionalism and integrity, consistently adhering to organizational values and accepted ethical standards.
• Interpersonal – Demonstrates empathy and understanding of others’ attitudes, interests, and needs; listens actively and recognizes the strengths and limitations of others.
• Leadership – Ability to motivate, influence, and guide others toward achieving team and organizational goals while fostering a positive and collaborative work environment.
• Training & Presentation Skills – Skilled in delivering engaging training and presentations that communicate key concepts clearly and effectively.
• Relationship Building – Ability to establish and maintain positive, professional relationships and networks that contribute to achieving work-related objectives.
• Reliability – Consistently dependable, trustworthy, and accountable for completing assigned duties and responsibilities.
• Communication (Oral) – Communicates clearly and effectively using the spoken word; listens attentively and responds appropriately.
• Communication (Written) – Communicates information in writing clearly, concisely, and professionally.
  
  

Qualifications

• Education Requirement: A minimum of a Child Development Associate (CDA) credential in New York State; Associate’s or Bachelor’s Degree in Early Childhood Education, Human Services, Social Work, Counseling, or a related field preferred.
• Demonstrated experience working with urban youth and families.
• Bilingual (English/Spanish) strongly preferred.
• Demonstrated knowledge and understanding of the Latino community and its cultural strengths.
• Knowledgeable about community systems, resources, and supports available to families.
• Must possess a valid NYS driver’s license and have reliable transportation.
• A combination of education, training, and relevant experience, in addition to the specified requirements, may be considered if deemed adequate by the President & CEO.
  
  

Physical Demands

The position requires occasional standing, squatting, and lifting of up to approximately 20 pounds, as well as frequent sitting.