The Clinical Coordinator organizes, directs and ensures effective operations of the assigned units, taking into account the effects of her decisions on the 24 hour operation of the unit. This individual participates with managers in hiring, providing corrective action, and doing formal evaluation of employees. The Clinical Coordinator uses independent judgment in problem solving, takes necessary action to resolve issues, organizes workflow, assigns employees and participates in budget planning and compliance. This individual maintains clinical competency and participates in direct patient care on an episodic basis to assist in times of high census, as a consult to staff, or in response to emergency situations.
Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities
Monitors workflow and makes appropriate changes.
Chairs unit committees and task forces. Participates on assigned leadership initiatives/committees.
Ensures appropriate scheduling and utilization of staff.
Assists in budget planning and monitoring.
Participates in strategic planning to improve patient outcomes.
Participates in Quality Assurance measures and in planning and implementing identified improvements.
Coaches, mentors, encourages and motivates employees to work together as an effective team.
Integrates continual performance improvement into the structure and processes of the unit and the daily practice of team members to achieve desired clinical and fiscal outcomes.
Aligns all unit activities with unit, department, and institution performance improvement goals, and channels resources to high leverage opportunities for performance improvement.
Review productivity tools. Review monthly budget reports.
Review quarterly productivity reports. Participates in benchmarking activities.
Demonstrates excellent customer service in all contacts with internal and external customers. Participate in forming and implementing plans to improve employee satisfaction.
Supports Covenant’s Patient Centric Commitment, The Compact between Covenant HealthCare and its Medical Staff, and the pursuit of High Reliability.
Intervenes in potential problematic interactions involving staff, physicians, patients and visitors and communicates with team members, involving the managers appropriately.
Qualifications
EDUCATION/EXPERIENCE
Registered nurse with BSN or other health related bachelor’s degree.
RN currently pursuing a bachelor’s degree will be considered.
RN with appropriate critical care, step down or medical cardiology nursing experience and leadership experience who commits to entering a baccalaureate program within two years of hire will be considered.
Current BCLS, and DIM certification, ACLS preferred
Nursing experience in an acute care setting specifically critical care, step down or medical cardiology nursing experience including telemetry monitoring interpretation.
Knowledge/Skills/Abilities
Experience and demonstrated expertise in medical surgical nursing.
Demonstrated understanding of basic communication and customer service principles.
Demonstrated awareness of legal issues, patient rights, and policies related to confidentiality.
Verbal and written communication skills.
Basic computer literacy with the ability to learn applications.
Demonstrated excellence in interpretation of telemetry monitoring.
Demonstrated leadership abilities in clinical situations.
Demonstrated leadership in planning and problem solving.
Demonstrated ability to maintain a calm professional demeanor in critical situations.
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Frequent lifting up to 25 lbs.
Frequent standing, walking, sitting, talking, hearing, near vision, midrange vision, far vision, and depth perception.
Occasional lifting up to 100 or more lbs.
Occasional lifting, carrying, pushing, pulling, climbing, balancing, stooping, twisting, reaching, handling, feeling, tasting, smelling, visual accommodation, color vision, and field of vision.
About the company
Company website•Hospitals and Health Care
From moms-to-be to babies to great-grandfathers, Covenant HealthCare is the one health system in the Great Lakes Bay Region that delivers extraordinary care across generations and across specialties. As the largest, most comprehensive healthcare provider in the region, you can trust Covenant HealthCare with the health needs of your entire family. We offer a broad spectrum of programs and services ranging from high-risk obstetrics, neonatal and pediatric intensive care, to acute care including a Level II Adult and Pediatric Trauma Center, cardiology, oncology, orthopaedics, robotic surgery and many other services.
But as a non-profit, our extraordinary care goes beyond our outstanding medical services. It’s our compassionate and caring team that makes the difference; their support means you always have someone by your side from diagnosis to recovery. We go above and beyond for our patients every day, and in every way. And that extraordinary commitment extends to the communities we serve. Because by working together for a healthier community, we can build a better tomorrow for generations to come.
Here’s why more families across the region prefer Covenant HealthCare:
We serve 20 counties across northeast and central Michigan
We have more than 600 physicians
We have more than 20 inpatient and outpatient facilities
We have 623 acute care licensed beds
We have over 80,000 visits a year in our trauma/emergency care center
We are a critical access hospital for seven community hospitals in Michigan's thumb region and in central Michigan
We are the largest healthcare employer in the Great Lakes Bay Region
We have more than 4,600 employees and 300 volunteers
Learn more at:
www.CovenantHealthCare.com
www.Facebook.com/CovenantHealthCare
www.Facebook.com/CovenantKidsMI
www.YouTube.com/CovenantHealthCare
www.Twitter.com/CovenantSaginaw