Marketing Specialist - Volunteer Program

Job Summary

Under general supervision, is responsible for promoting the programs, services and events provided by the City of San Antonio by performing professional level marketing using a full range of incentive tools and programs as well as marketing and promotional techniques. Working conditions are primarily in an office environment. Exercises no supervision.

Work Location

Animal Care Services Headquarters - 4710 State Highway 151 San Antonio, TX 78227

Work Schedule

9:00 AM - 6:00 PM Tuesday - Saturday

Essential Job Functions

• Promotes, coordinates and markets programs, services and events provided by the City of San Antonio.
• Researches, analyzes and monitors promotional strategies and marketing trends.
• Serves as liaison between city departments and external customers by fostering a positive, professional image.
• Develops and implements public relations, advertising, promotional and social media strategies in collaboration with other City departments.
• Conducts presentations, tours and public education programs and evaluates effectiveness of programs.
• Prepares and maintains performance and statistical reports.
• Develops and delivers presentations to City Manager's office, boards, committees, etc.
• Performs related duties and fulfills responsibilities as required.
  
  

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Valid Class "C" Texas Driver's License.
  
  

Preferred Qualifications

• Experience in volunteer coordination, community engagement, event facilitation, education, or hospitality
• Experience leading or presenting to groups of 10+ people, including diverse audiences (youth, corporate teams, community groups)
• Experience in roles requiring high daily interaction with the public
• Experience in animal welfare, nonprofit, community outreach, or public service environments
• Familiarity with open-admission shelters or high-volume, fast-paced settings
• Experience communicating about sensitive or complex community issues
• Comfortable working in outdoor settings, varying weather conditions, and active shelter environments
  
  

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  
  

Knowledge, Skills, And Abilities

• Knowledge of marketing and promotional tools, strategies and techniques.
• Knowledge of non-purchased media and awareness strategies.
• Skill in utilizing a personal computer and associated software programs.
• Ability to communicate clearly and effectively, in English and Spanish.
• Ability to create and develop marketing and promotional programs.
• Ability to conduct research.
• Ability to establish and maintain good working relationships with other city employees and the public.
  
  

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
  
  

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.
  
  

02

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No
  
  

03

Are you a veteran or active member of the armed forces?

• Yes
• No
  
  

04

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above
  
  

05

Do you have a valid Driver's License?

• Yes
• No
  
  

06

How many years of experience do you have using professional level marketing to promote the programs, services and events provided by an organization?

• None
• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years or more
  
  

07

This role is highly people-facing and requires engaging with groups of all sizes and backgrounds. Please describe a time that you facilitated a group experience. What was your role? What was the outcome? If you do not have this experience, please respond with N/A

08

Volunteer groups can vary widely, from highly engaged, to completely unprepared. How would you adjust your approach in real time to meet the needs of different groups? If you do not have this experience, please respond with N/A

09

I understand that this position may require various work locations/conditions to include outdoor venues, outdoor settings, various weather conditions and active shelter environments.

• I understand
  
  

10

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at [email protected] or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.
• Required Question