This position coordinates and facilitates the delivery of quality, cost-effective patient care within the observation setting. This role ensures timely transitions of care by collaborating with physicians, nursing, and interdisciplinary teams to manage patient flow, ensure appropriate level of care, and plan for safe discharge or admission as indicated.
Supervisory Responsibilities
General Requirements:
This position does not have supervisory responsibilities.
All duties performed will be done accurately and in a timely manner.
- Assess clinical and psychosocial patient needs.
- Develop and implement individualized care transition plans.
- Communicate effectively with interdisciplinary teams, patients, and families.
- Navigate complex situations with professionalism and critical thinking.
- Strong organizational, time management, and problem-solving abilities.
- Proficiency in electronic health record (EHR) systems and Microsoft Office applications.
- Conduct timely assessments of patients admitted to the Observation Unit and Urgent Care to determine appropriate level of care and potential discharge needs.
- Collaborate with providers to ensure observation status is clinically appropriate and complies with regulatory guidelines.
- Facilitate communication between medical staff, nursing, ancillary departments, and external agencies to support continuity of care.
- Develop and implement individualized discharge plans based on patient needs, available resources, and insurance requirements.
- Coordinate post-acute services including home health, DME, outpatient follow-up, and transportation.
- Educate patients and families regarding care plans, expected outcomes, and community resources.
- Partner with nursing leadership to identify and resolve barriers to patient flow.
- Serve as a resource to clinical staff regarding observation criteria and discharge planning.
- Set clear performance goals aligned with department objectives.
- Conduct performance evaluations and provide coaching for professional growth.
- Other duties as assigned.
About the company
Company website•Medical Practices
Gonzaba Medical Group’s founder, William Gonzaba, M.D., started his family practice in 1960 on South Flores Street, not far from the neighborhood where he was born and raised. In the early 1980s, he brought in additional doctors to help him with a growing patient population. Soon, the doctors outgrew the South Flores clinic. Dr. Bill Gonzaba looked a few blocks down the street to the old Pan American Restaurant building and decided to give the landmark building a new life in the healthcare industry. After nine months of planning and renovation, Gonzaba Medical Group reopened in 1986 as a state-of-the-art medical complex.
Today, Gonzaba Medical Group includes an outstanding team of physicians who share the same commitment to quality care and customer service as the group’s founder. Led by Dr. David Padilla, the group includes a team of more than 80 physicians, hospitalists, physician assistants and nurse practitioners serving in seven locations throughout the city. With a support staff of hundreds of individuals, expanded and updated facilities as well as the latest diagnostic capabilities, Gonzaba Medical Group continues to change the way healthcare is delivered while staying true to its core principle: “the patient always comes first.”
Purpose
To serve our patients Como Familia - Like Family
Mission
To provide an innovative system of medical care that delivers with integrity every day.
Vision
To be a physician-led, patient centered, high performing medical group that provides value-driven answers to the high cost of health care.
Core Values
• Purpose – We are called to serve our patients como familia
• Action – We deliver highest quality care at the lowest cost with compassion and respect
• Superior Service – We work responsibly as a team to earn your trust
• Integrity – We do the right thing every day
• Obligation – We embrace transparency, accountability and measurable results
• New Ideas – We lead innovation in the practice of medicine