What this job involves:
The Receptionist serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment that reflects JLL's commitment to excellence. This role involves managing front desk operations, handling administrative tasks, and supporting day-to-day office functions within a regulated pharmaceutical setting. As the face of the facility, you'll create positive first impressions while maintaining security compliance and operational efficiency. Your role directly contributes to smooth workplace operations and enhances the experience of everyone who interacts with our facility.
What your day-to-day will look like:
- Enthusiastically greet, host, and provide support to guests, visitors, and employees, creating memorable experiences with a warm, welcoming personality
- Answer, screen, and direct incoming phone calls and emails with professionalism and accuracy
- Maintain visitor logs and issue badges in compliance with company security and regulatory policies
- Keep the reception area clean, organized, and presentable at all times
- Respond to requests for information and communicate effectively with all levels of management with minimal supervision
- Order and manage all office and shipping supplies to ensure operational continuity
- Provide excellent customer service to both internal and external customers while handling any additional duties and tasks assigned
- High School diploma, state equivalent, or GED equivalent
- Proficiency in Microsoft Office products including Outlook, PowerPoint, and Excel
- Strong verbal and written communication skills with ability to interact professionally at all levels
- Demonstrated customer service excellence and a "can-do" attitude
- Proven ability to identify issues and implement practical solutions
- Physical ability to stand and/or walk for prolonged periods of time
- Strong team player with collaborative mindset
- Minimum 2 years of previous customer service-related experience
- Working knowledge of access control systems, including granting and restricting visitor access
- Experience working in regulated environments such as pharmaceutical, healthcare, or corporate facilities
Work Shift: Monday to Friday, 8:00 AM to 5:00 PM with schedule flexibility
About the company
Company website•Real Estate
JLL (Jones Lang LaSalle Incorporated) is a leading global commercial real estate services and investment management company. Founded in 1783, JLL operates in more than 80 countries with 113,000+ professionals and $23.4 billion in annual revenue. Ranked Fortune 500 #175.
In a market where timing separates leaders from followers, you need a partner who helps you move with precision. That's what JLL delivers—with clarity powered by unmatched data, confidence from a firm built to last and certainty backed by execution that performs across the real estate lifecycle.
What services does JLL provide?
Property Management, Leasing Advisory, Capital Markets, Workplace Strategy, Project and Development Services, Design, Sustainability Solutions, and Real Estate Technology
What makes JLL unique?
• Intelligence that illuminates the path forward: Our research teams publish 2,000+ reports annually across 60+ markets. JLL Falcon – our proprietary AI platform for commercial real estate – combines decades of expertise, the industry's richest data and generative AI to surface patterns before they become consensus, putting you ahead of the curve.
• Relationships built to last: With 240+ years of history, we're chosen by 95% of top global investors and half of the Fortune 500, with a 99% retention rate. You get a partner who's navigated every market cycle and knows what's coming next.
• Execution at scale: With 113,000+ professionals across 80+ countries, we deliver coordinated solutions with consistent quality wherever you operate. You get one partner who sees the complete picture and executes globally.
Recognition
• Fortune's World's Most Admired Companies — 10 years
• World's Most Ethical Companies (Ethisphere) — 18 years
• EPA Energy Star Sustained Excellence Award — 14 years
Headquartered in Chicago, Illinois | NYSE: JLL
JLL combines data intelligence with commercial real estate expertise so you can See a Brighter Way.