Community Cat Program Supervisor
San Diego Humane Society
San Diego, CA
Business Management / Project / Planning, Information Technology
How You’ll Impact Our Mission
At San Diego Humane Society, we’re united by our mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. In this role, you’ll support the daily operations of the Community Cat Program (CCP) while supervising the Field Coordinator and Shelter Medicine Associates in their daily operations related to CCP, Community Spay Neuter, the Vaccine Clinic and other assigned areas. This position supports our mission by ensuring the flow and efficiency of the program is maintained while ensuring humane handling and individualized attention for each cat that goes through the program.
This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections. If you’re passionate about making an impact in the animal welfare movement, we’d love to talk to you.
What’s in it for you?
At SDHS, we’re proud to be an Equal Employment Opportunity Employer and commit to being a place where every person – staff, volunteer, and guest – can feel a sense of belonging. We support and invest in employees through conscious delivery of benefits and a workplace environment based on our Core Values.
As An Employee You’ll Enjoy
- Competitive pay and paid time-off (including your Birthday Day Off!)
- Comprehensive benefits package, training and well-being programs
- 403(b) retirement plan with 5% match after 1 year
- Free pet adoptions, pet vaccines and spay/neuter services
- …and so much more!
- Supervise CCP staff members including orientation and training, providing regular and timely feedback, conducting performance evaluations, ensuring compliance with SDHS trainings and policies, administering disciplinary actions, making recommendations for hiring and termination decisions, and providing coaching for staff and CCP volunteers.
- Create and maintain staff schedules and oversee and approve timecard entries, changes, time-off requests, etc.
- Support the CCP Manager in facilitating the needs of the program, which will include field work throughout San Diego, organizing volunteers, community relations and tracking in progress patients. Will work closely with medical teams, Humane Law Enforcement, and other departments and serve as backup to the Manager and other leadership, including attending and/or leading meetings, and assuming other leadership duties.
- Respond to escalated guest concerns, and regularly provide hands-on assistance to CCP team members to ensure timely and thorough completion of responsibilities. Be available to staff for questions and to provide guidance and coaching as needed.
- Assist with the coordination of trapping, caring, and returning (TNR) community cats to the field/their found location, including participating directly in TNR, and coordinating volunteers to do the same.
- Responsible for vehicle and inventory management and assisting with data tracking and administrative support for CCP.
- Requires an associate’s degree in a related field and at least three (3) years of full-time related paid experience, or any equivalent combination of experience and education.
- One year experience as a supervisor highly preferred.
- Experience trapping cats as part of a Trap-Neuter-Return program required; prior experience working with cats in a shelter, animal hospital, high-volume spay/neuter clinic or other similar environment preferred.
- Bilingual (English and Spanish) preferred.
- Must have a valid driver’s license and be approved by SDHS insurance carrier to drive a company or personal vehicle for work purposes.
Pay: Starting range is between $26.60 – $29.61 per hour and is eligible for an hourly bilingual-Spanish premium.
The listed hiring range for this position depicts the target range of pay rates for candidates. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. Compensation for internal candidates may increase beyond the listed range based on performance over time. For all candidates, the actual starting pay rate is determined by a variety of factors, including but not limited to your years of related education and experience, internal pay equity, and position location.
To learn more about our benefits and perks, click here.
About the company
Company website•Non-profit Organizations
San Diego Humane Society, an open-admission shelter, is creating a more humane world by inspiring compassion and advancing the welfare of animals and people. Our lifesaving safety net has helped San Diego become one of the largest cities in the U.S. to achieve zero euthanasia of healthy and treatable shelter animals.
With campuses in El Cajon, Escondido, Oceanside, Ramona and San Diego, we provide animal services for 13 cities within San Diego County. We not only care for more than 40,000 animals in our communities each year, but also share the expertise we gain through our innovative programs with shelters across the country so they can save more lives in their communities.
Although we are committed to serving as a national leader in animal welfare, our top priority is meeting the needs of our San Diego community. We provide exceptional care for all animals through world-class veterinary medicine, shelter and most of all: love.
San Diego Humane Society is looking for candidates who support our mission to create a more humane world by inspiring compassion. We thrive on a Culture of Care, offering competitive pay and benefits, and our benefits are designed to help staff to lead healthy, productive and rewarding lives, both at work and at home.