
Branch Teller I (or II)-Hire Ahead-Golden Valley-PT30hrs
Logix Federal Credit Union
Santa Clarita, CA
Sales / Marketing, Finance / Banking / Insurance
The Branch Teller I is responsible for assisting members in the completion of financial transactions, such as deposits and withdrawals, and other related transactions. Knowledgeably addressing member concerns and questions as well as identifying opportunities for cross-selling services and products. Also generates referrals to business partners accordingly.
Responsibilities
- Processes member transactions efficiently, accurately, and promptly including deposits, withdrawals, transfers, sale or processing of negotiable instruments, cash advances, stop payments, address changes, wire transfers, etc.
- Provide timely and courteous service to all members by servicing accounts, closing accounts, or completing related documentation, issuing/re-pinning cards, adding/updating joint owners/beneficiaries, etc.
- Responds to member inquiries in person, by telephone, or by mail. Resolves routine issues and directs complex issues to the appropriate management staff member.
- Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
- Balances daily work.
- Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
- Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
- Maintains cash drawer per assigned cash limits and policy and procedures.
- Must consistently report to work on time, as scheduled.
- Other duties may be assigned.
- Must be flexible to work out of any location at any time, as business needs dictate.
- Monday - Thursday: 9:00 AM to 5:00 PM
- Friday: 9:00 AM to 6:00 PM
- Saturday: 9:00 AM to 2:00 PM
Education
High School or GED
Experience
Must have at least 1 year to 24 months of customer service and/or cash handling experience
Knowledge, Skills & Ability
- Must have a working knowledge of the Microsoft suite of office products; Outlook, Word & Excel.
- Must be detail oriented and have the ability to multi-task in a fast paced environment.
- Must have a demonstrated ability to deliver consistently superior customer service.
- Recent cash handling or previous teller experience preferred. Knowledge of Symitar system a plus.
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range
USD $21.00 - USD $22.50 /Hr.
About the company
Company website•Banking
Logix is banking with a twist: customers become members and part-owners when they open an account here. 100% of our profits are returned to them in the form of better rates, lower fees, improved services, and increased reserves to maintain our unmatched financial strength. So while it may be intimidating to think that you own your own financial institution, having an account at Logix is exactly that. Maybe that's why over 96% of our members say they would recommend us to their friends and family.
We are proud of our Call Center, where more than 80% of all calls are answered by a "live" person (not a robot…or a recording). In addition, our branches welcome you with a continuously staffed concierge desk and free gourmet coffee; and we never needed or accepted bailout funds, because we've never lost a penny in 80 years.
You have many financial options, but owning your own financial institution? Now that's smarter banking!





