Description
Network Administrator
The Network Administrator reports to the Director, Managed Services and works directly with customers to provide day-to-day network administration and troubleshooting support. This position also occasionally participates in other areas and projects, such as circuit activations, managed services on-boarding, and performing configurations, installations, and upgrades on customer contracts.
Key Responsibilities/ Duties
- Serve as a direct point of contact for customer, service provider and internal staff interaction.
- Monitor and maintain operating systems, network configurations, software applications, and hardware.
- Administer and monitor system availability and performance tools.
- Add and enhance monitoring objects for SNMPC and various systems.
- Troubleshoot and resolve complex problems.
- Solve or document and further escalated issues as needed.
- Update and create internal articles and/or documentation.
- Work closely with internal and external customers.
- Trouble shoot equipment connectivity and perform layer 1-3 troubleshooting.
- Perform loop testing to determine and isolate problems on the path.
- Provide technical support to internal staff as well as external customers.
- Excellent written and verbal communication skills.
- Able to work independently and within a customer oriented, positive team environment.
- Demonstrate excellent attention to detail.
- Ability to multi-task efficiently, work independently and/or as a part of a team.
- Able to learn and adapt to new technologies through self-directed training.
- Ability to interact with clients in a professional, articulate manner.
- Strong written and verbal communications skills.
- 3+ years of progressively responsible, hands-on operations experience in a high availability network and data center environment.
- SQL Server administration and/or management experience.
- Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
- Linux administration.
- Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
- VB and batch scripting experience.
- Working Knowledge and Understanding of DNS.
- Networking, Microsoft, and VMWare certification preferred.
About the company
Company website•IT Services and IT Consulting
If you’re a midsize enterprise with 100-1000 employees (i.e., an “MSE” according to Gartner), we know what you’re going through. You have the same two challenges trying to find the right MSP/MSSP that our clients faced – that is, until they met Meriplex.
- You’ve grown too fast?: As your company has grown, so did your technology needs. Now, you’ve outgrown your local MSP who doesn’t have the resources or expertise to meet your new IT requirements.
- You haven’t grown enough?: You’re getting there! But, as your technology needs grow become more complex, you don’t have the budgets or the size, yet, to be able to partner with an MSP who services the large enterprise organizations that face the huge challenges you’re starting to see.
So, who do you turn to for help?
Meriplex. That’s who!
We are the premier Managed Services and Managed Security Services Provider for MSEs, specialized in exactly the unique challenges described above. We are your partner and guide throughout all your complex IT decision making that must be managed to drive growth, but that is often too difficult to handle all in-house or with your current resources.
Now, you ask: How do you do that? Well, here is what you need to know:
Who we are:
• Our over 700 employees – give you access to expert services, all the time
• Our 11 offices across the US – give you local and personalized service, every time
• Our co-managed services model – means we customize our partnership with you to work WITH your teams, or AS your team, to ensure all your needs are met
What we offer:
• Managed Services
• Cybersecurity
• Intelligent WAN
• Cloud Services
• Equipment Lifecycle Management & Refresh
• vCIO/vCISO Consultative Services
• A large partner network so we can align all your needs in one place
Contact us today to learn more about how we can help you…
Leave Your IT Frustrations Behind, so you can…
Continuing to Grow Your Business!