Idealease Account Manager

Department: Sales

Reports To: General Manager

Overview

The Idealease Account Manager builds and grows customer relationships by selling lease and maintenance contracts for medium & heavy-duty International trucks, renewing agreements, and achieving sales targets in the East Texas & Northwest Louisiana markets. You’ll develop sales plans, manage customer accounts, and work with all departments to ensure outstanding service and support. This role is ideal for a motivated professional who thrives on customer interaction, teamwork, and driving business growth.

Key Responsibilities

• Drive new business growth - Acquire new customers, add-on contracts, and renewals while meeting annual sales quotas and gross margin goals.
• Develop and execute sales plans - Create and implement a lease and dedicated maintenance sales and prospecting plan aligned with company objectives.
• Contribute to strategic planning - Assist leadership in preparing the annual business plan as well as 90-day forecasts aligning sales initiatives and overall company goals.
• Market Idealease services - Promote the Idealease Sales Department through targeted sales and marketing efforts to grow brand awareness and revenue.
• Build and maintain strong customer relationships - Respond promptly to customer needs, maintain ongoing communication, and ensure high satisfaction levels.
• Collaborate across departments - Work closely with all Idealease departments to ensure seamless service for contract customers and resolve issues quickly.
• Manage sales tools and databases - Maintain accurate lead, prospect, and customer information; utilize Idealease tools and rating systems.
• Monitor and report on sales performance - Provide weekly and monthly reports on sales activity, forecasts, and results to management.
• Support financial and credit processes - Follow company credit policies and assist with collections when necessary to protect company interests.
• Oversee delivery and forecasting updates - Maintain current reports on new unit deliveries to support accurate forecasting and planning.
  
  
  

Leadership, Personal Development and Conduct

• Communicate and cooperate with all departments.
• Focus on education and increasing industry expertise.
• Handle all employee and customer issues in a professional and courteous manner.
• Any other duties assigned by management.
• Complete assigned tasks within the allotted time-frame.
• Display an aptitude to learn and advance.
• Eagerly participate in company sponsored training events.
• Interact, at all times, with customers professionally and courteously.
• Promote an atmosphere of cooperation, teamwork and goodwill with fellow employees.
• Display honesty in all company related dealings.
  
  
  

Desired Education and Experience

• High School diploma or higher; advanced education or technical certifications in business, sales, or automotive/truck maintenance preferred.
• Relevant industry experience (3-7 years) in dealership operations, rental/fleet management, or service leadership roles.
• Strong background in staff supervision and team development, including coaching, training, and performance management.
• Practical knowledge of regulatory compliance, safety standards, and customer service best practices within a transportation or automotive environment.
  
  
  

Benefits

• Health Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Competitive Wages
• Flexible Scheduling
  
  
  

More About Pliler International

As a family-owned and operated business, we treat our employees like family. The majority of our employees have been with us for 10+ years. The Pliler International team enjoys a stellar culture with opportunities for advancement and growth. Our pay structure tops the industry with an emphasis on being rewarded for knowledge, growth, and certificate acquisition. Join our crew if you're looking for more than just another job.

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.