Grocery Clerk
The Little Clinic
Tempe, AZ
Business Management / Project / Planning, Manufacturing / Production
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Customer Service skills
- Retail experience
- Grocery Clerk helps customers discover new items or products they inquire about.
- Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
- Recommend grocery items to customers to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
About the company
Company website•Human Resources Services
The Little Clinic provides high quality, affordable healthcare located in convenient retail settings. The Little Clinic diagnoses and treats minor illnesses for patients 12 months of age and up with care provided by board certified family nurse practitioners and/or physician assistants.
The Little Clinic began in 2003 with its first locations in Louisville, Kentucky. Company founders believed a new model was needed to make quality healthcare more accessible and affordable for busy individuals who juggle demands of work and family every day. The concept of locating professionally staffed healthcare clinics in retail stores provided a welcomed solution for households needing convenience and affordability in their healthcare delivery. Also, patients cited the need for a complement to primary care physicians after normal office hours or on weekends.
Since 2003, the company has expanded to serve patients in multiple regions of the country. High patient satisfaction scores clearly indicate how much patients enjoy their experiences at The Little Clinic. The company earned accreditation from The Joint Commission. The Gold Seal of Approval recognizes The Little Clinic commitment to meet The Joint Commission state-of-the-art, rigorous national standards for patient safety and quality improvement.
In 2010, the company was purchased by the nation's largest grocery chain, The Kroger Co. The Little Clinic operates over 226 clinics in select Kroger, Fry's, JayC, King Soopers and Dillons stores in Ohio, Kentucky, Tennessee, Arizona, Georgia, Indiana, Virginia, Kansas, and Colorado.
No appointment necessary
Open 7 days a week, including weeknights
Affordable –– covered by many health insurance plans
Care for the whole family –– 12 months of age and up