Funeral Home Administrative Assistant

Foundation Partners Group

Titusville, FL

Full-time•

Administrative / Clerical

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do

Compassion & Empathy: Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
Technology Competent: Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
Clear Communicator: Strong communication and grammatical skills, with the ability to proof work.
Meticulous Attention: Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
Follow-through: Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
Preparation Excellence: Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
Active Team Member: Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require

High school diploma or the equivalent
Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Able to use and learn multiple computer software, systems, and other office equipment
High attention to detail and accuracy, with excellent follow-up skills
Able to establish and maintain effective internal and external work processes

Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

About the company

Foundation Partners Group

Company website•Individual and Family Services

Foundation Partners Group (FPG) is a leading provider of innovative funeral, cemetery and cremation experiences and products. As one of the largest privately-owned funeral and cemetery operators, FPG provides families with “end-of-life transition services” to memorialize and celebrate the lives of their loved ones. FPG is committed to revolutionizing the funeral profession through our innovative ShareLife® customer experience-centered approach and harnessing the power of relationship and partnership. FPG is headquartered in Orlando, FL with operations across the country. For more information about Foundation Partners Group please visit: www.foundationpartners.com.

We are always looking for the best and brightest to join our team of talented professionals. If you see yourself working for a great company with a highly talented team of professionals, please visit our website at http://www.foundationpartners.com/join-us/join-our-team/ to see available positions.