Office Administrator

Role Summary

The Office Administrator supports daily office operations by managing front-desk responsibilities, coordinating deliveries, maintaining a professional office environment, and providing general administrative support. This role ensures the office functions efficiently, presents a professional image to visitors and vendors, and supports internal teams through organization, communication, and in-house production needs.

Core Values (How we live and work)

• Gets It Done – Takes ownership and delivers results.
• Dependable – Reliable, consistent, and accountable.
• Acts with Integrity – Does the right thing, even when no one is looking.
• Problem Solver – Stays calm, finds solutions, and keeps things moving.
  
  

Core Responsibilities

Receptionist

• Serves as the first point of contact for visitors, clients, partners, and vendors.
• Answers phones professionally and directs inquiries to the appropriate team members.
• Maintains a welcoming, organized, and professional front-office environment.
  
  

Deliveries

• Receive, log, and distribute incoming deliveries accurately and promptly
• Coordinate outgoing shipments and ensure proper packaging and labeling
• Communicate delivery issues or delays to the appropriate internal teams
  
  

Office Presentation

• Ensures the office is clean, organized, and presentable for staff, clients, and guests.
• Maintains conference rooms, lobby areas, and shared spaces to reflect KCS standards.
• Supports brand consistency by keeping materials, signage, and displays aligned with imaging expectations.
  
  

General Administration

• Provide administrative support across departments as needed
• Maintain organized records, files, and shared office documentation
• Assist with scheduling, data entry, and routine office coordination tasks
  
  

In-House Printing

• Supports internal printing needs including proposals, presentations, and plan sets.
• Ensures printed materials meet KCS quality and branding standards.
• Manages supplies, printers, and equipment to ensure availability and functionality.
  
  

Qualifications

• Education/Experience: High School Diploma or GED and a minimum of 3 years of administrative or role-related experience; or a combination of education and experience providing at least 3 years of competency in similar responsibilities.
• Strong communication skills (verbal and written)
• Excellent organizational skills and attention to detail
• Able to multitask effectively in a fast-paced environment
• Punctual, professional, and team-oriented