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About This Job
As an Account Manager, you act as the main point of contact for buyers, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches.
If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact. Apply to join our team and help drive performance, growth, and long-term partnerships.
Account Manager Responsibilities
As an Account Manager, you act as the main point of contact for buyers, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches.
If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact. Apply to join our team and help drive performance, growth, and long-term partnerships.
Account Manager Responsibilities
- Serves as the primary operational contact — answering questions, fulfilling requests, and making sure accounts are active and performing.
- Pulls together regular performance reports for buyers — lead volume, call data, click performance, conversion rates, and any other metrics relevant to the account. Translates data into clear, actionable updates.
- Works with buyers to provide bid guidance and pricing recommendations based on performance data. Communicates ad creative changes, payout adjustments, and optimization opportunities in a timely manner.
- Assists in getting new buyers set up and integrated — coordinating with the Client Operations Manager to ensure a smooth launch from signed contract to live traffic.
- When a buyer flags a problem — a lead quality concern, a billing discrepancy, a technical issue — this person is the first line of response. Owns the follow-through until it’s resolved.
- Keeps consistent communication with assigned accounts — regular check-ins, proactive updates, and making sure buyers feel supported and valued even when nothing is wrong.
- Spots opportunities within existing accounts to expand revenue, introduce new products, or deepen the partnership.
- Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
- 2+ years of experience in account management, client services, or digital marketing.
- Strong communication skills, with the ability to manage client relationships and clearly explain performance data.
- Analytical mindset with experience interpreting metrics such as lead volume, conversion rates, and campaign performance.
- Ability to translate data into actionable insights and optimization strategies.
- Understanding of digital marketing, lead generation, or performance-based advertising models.
- Experience with reporting tools, spreadsheets, or dashboards (e.g., Excel, Google Sheets).
- Problem-solving skills with the ability to quickly identify issues and drive resolutions.
- Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
- Attention to detail when handling account updates, pricing changes, and performance tracking.
- Ability to collaborate cross-functionally with internal teams.
- Proactive mindset with a focus on account growth, optimization, and client success.