
Description
3-5 years of experience Salesforce Administrator Certification required Execute daily updates to member and chapter records in Salesforce (e.g., status changes, contact updates, affiliations) Troubleshoot user issues related to access, data errors, and system functionality Review and import chapter roster uploads, resolving formatting or data inconsistencies Maintain chapter master records, including activating/deactivating chapters and updating leadership roles Support configuration changes such as workflows, field updates, and basic system enhancements Process membership transactions, including renewals, cancellations, and profile updates Identify and resolve issues related to failed payments, duplicate records, and incorrect member statuses Monitor and manage automated membership communications (renewal notices, reminders, confirmations) Partner with finance to reconcile payment discrepancies, refunds, and chargebacks Perform regular audits of membership data to identify gaps, duplicates, or inaccuracies Clean and manipulate large datasets using Excel (VLOOKUP/XLOOKUP, pivot tables, formulas) Generate recurring reports (membership counts, renewals, chapter performance) Handle ad hoc data requests from internal stakeholders with quick turnaround Serve as primary support contact for chapter leaders regarding roster submissions and billing questions Conduct outreach to confirm chapter officer data and billing contacts are current Train staff and chapter users on data entry standards and system usage Document current workflows for data entry, uploads, and reporting Identify inefficiencies in data handling and recommend process improvements Support system testing during upgrades or new feature rollouts
Skills
database management, salesforce administration, salesforce crm, data reconciliation, Data analysis, Fonteva, association management database
Top Skills Details
database management,salesforce administration,salesforce crm,data reconciliation,Data analysis
Additional Skills & Qualifications
- Bachelors Degree -Salesforce Administrator Certification required
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Washington, DC.
Pay And Benefits
The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 20, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
About the company
Company website•Software Development
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