At Vista Medical Center, we are committed to providing compassionate, high-quality care to the communities we serve. Our team is dedicated to operational excellence and a culture of service built on our Qssentials Standards of Excellence, ensuring that every patient experience reflects safety, responsiveness, and genuine care.
Job Summary
The Medical Assistant plays an essential role in supporting our physicians and clinic operations by performing both administrative and clinical tasks. Responsibilities range from scheduling appointments and managing patient records to taking vital signs, assisting with procedures, and performing blood draws-all while ensuring patients receive safe, efficient, and high-quality care.
Key Responsibilities
Administrative Duties
- Schedule appointments and maintain accurate patient records in the EMR (Athena).
- Answer phones and process documentation according to HIPAA standards.
- Manage billing, coding, and insurance documentation.
- Greet and prepare patients for examinations.
- Take and record vital signs, patient histories, height, weight, and other intake details.
- Perform blood draws, injections, EKGs, and routine laboratory tests.
- Assist in minor surgical procedures and operate diagnostic equipment under physician supervision.
- Clean and sterilize instruments, monitor inventory, and order supplies as needed.
- Deliver excellent patient service by demonstrating the Qssentials Standards of Excellence: Safety, Attitude, Responsiveness, Privacy, and Communication.
- Collaborate with physicians, nurses, and other staff to ensure smooth clinical operations.
- Respond promptly and professionally to patient and family concerns.
- Maintain patient confidentiality and comply with regulatory standards.
- Participate in ongoing education, skills training, and performance evaluations.
- Travel to other Vista Health sites or provide on-call support, as needed.
- Additional Job Duties As Assigned
- Education: Diploma from an accredited Medical Assistant program.
- Certification/Licensure: Certified Medical Assistant (CMA) required; BLS certification required.
- Experience: Previous experience as a medical assistant preferred; new graduates welcome.
- Skills:
- Knowledge of medical terminology.
- Experience assisting with minor surgical procedures preferred.
- Strong communication and organizational skills.
- Ability to provide care to patients of all ages.
- Frequent standing, walking, and light lifting (0–50 lbs); occasional bending, squatting, and twisting.
- Exposure to infectious diseases and other clinical risks; protective equipment provided.
- Must be able to see with corrective eyewear and hear clearly with assistance if needed.
- Comprehensive Benefits Package – Health, Dental, and Vision Insurance, 401(k), and more.
- Career Development – Opportunities for training, growth, and advancement.
- Supportive Culture – Work in an inclusive, team-oriented environment where your contributions matter.
If you're a motivated, compassionate professional looking to make a difference, we'd love to hear from you. Join Vista Medical Center and be a part of a team that values excellence, teamwork, and exceptional patient care.
About the company
Hospitals and Health Care
Vista Health System is a community-focused healthcare organization committed to providing high-quality, accessible care to individuals and families throughout Lake County. Through its acute care hospital, outpatient centers, and Vista Physician Group clinics, Vista delivers a comprehensive range of medical services supported by skilled physicians, nurses, and healthcare professionals.
Vista Medical Center East is a Level II Trauma Center, Primary Stroke Center, and home to a full-service Cardiac Catheterization Lab, providing advanced emergency, cardiac, and critical care services close to home. Our specialty services span primary care, women’s health, oncology navigation, pulmonology, cardiology, orthopedics, gastroenterology, general surgery, and rehabilitation, ensuring patients receive coordinated and continuous care within our system.
Our goal is to focus on the primary health needs of our community to best serve the individuals and families who rely on us. We operate through a multi-disciplinary, patient-centered care model that emphasizes collaboration, communication, and continuity. Primary care providers, specialists, nurses, care navigators, rehabilitation teams, and supportive services work together to coordinate treatment plans tailored to each patient’s needs, offering guidance and compassionate support from diagnosis through recovery and long-term wellness.
We extend our impact in the community through partnerships that address health and wellness needs, bridge gaps in care, and improve access to essential services. Through coordinated resources, education, and referral pathways, Vista works alongside local organizations to strengthen community health and well-being.
Guided by compassion and a shared commitment to patient well-being, Vista Health System continues to care for our community with dignity, respect, and a consistent focus on healing and support.