Donor Engagement & Community Impact Specialist
Apple Marketing Group
Melbourne, Victoria, Australia
Customer Service
What You'll Do
In this role, you’ll connect with everyday Australians through outbound calls, inspiring them to support life-changing medical research. You’ll build trust, share meaningful stories, and create genuine moments that motivate long-term giving. Using your sales and communication skills, you’ll drive strong results, exceed targets, and help fast-track significant advances in Australian health.
What You'll Love About This Role
You’ll hit the ground running with an immediate start and a competitive hourly rate ($32.32), plus incentives that reward outstanding performance. Enjoy the flexibility of working from home with consistent weekday hours and paid training to set you up for success.
Who You Are
We’re looking for someone with experience in fundraising, telesales, or customer service and who knows how to build rapport quickly. You’re a warm, confident communicator who can engage and persuade with ease, and you’re comfortable navigating digital platforms. Most importantly, you’re motivated by KPIs, thrive in a target-driven environment, and love smashing goals.
What You'll Need
To succeed in this role, you’ll need reliable high-speed internet and a Windows 11 computer set up with a webcam and USB headset. You’ll also need a quiet, dedicated workspace that supports focused, professional conversations, along with a current Australian police check. This opportunity is open to candidates based in Victoria or Queensland.
Malke Every Call Count
If you're motivated to put your skills to work on something meaningful, we’d love to hear from you. Apply now and play a part in driving medical breakthroughs that change lives. On application, you will receive a registration link to complete as part of the application process.
About the company
Fundraising
Apple Marketing Group is the voice and strategy behind some of Australia’s leading fundraising campaigns. Harnessing the power of digital and personal connections, we empower fundraisers to make a real difference to causes and communities through impactful tele-marketing and phone campaigns.
Working with charities on outreach strategies and improved market indicators, we solve problems and build awareness, enabling people-to-people philanthropy.
We understand the power of connection, and our mission is to connect you with the causes you care about. We listen, understand, and connect with your audience. You'll gain a more profound understanding of your supporters' preferences, interests and values, empowering you to connect with the next generation.
For decades, we have been the trusted campaign partner for renowned Australian charities, including The National Heart Foundation, The Salvation Army, Seeing Eye Dogs, Kids' Cancer Project, and Epilepsy Foundation Victoria.