- Create high-quality content in English for website, blog, LinkedIn, YouTube and other social media platforms;
- Regularly update and maintain up-to-date website content;
- Prepare various communication and PR materials;
- Contribute to content planning and campaign execution in cooperation with marketing and sales teams;
- Collaborate with bloggers, content creators and industry opinion leaders to identify suitable partners, and maintain communication and coordinate collaborations;
- Use LLM tools (e.g. ChatGPT) in daily work for content creation, idea generation and optimization;
- Monitor content performance (engagement, reach, etc.) and provide improvement suggestions;
- Independently plan your work and collaborate with colleagues to achieve shared goals.
- Excellent English skills (written and spoken);
- At least 2+ years of experience in content, communications, PR or marketing;
- Hands-on experience with social media platforms;
- Strong interest in content trends and digital communication;
- Experience or confidence working with LLM tools;
- Ability to work independently, take ownership and meet deadlines;
- Strong communication and collaboration skills with colleagues, clients and partners;
- Structured, rational approach to work and ability to analyze results.
- Knowledge of additional languages is considered an advantage;
- Previous experience in tech or telco is an advantage but not mandatory.
- Flexible hybrid work model: 2 days per week in our modern office in Riga, the rest remotely;
- Health insurance after the probation period;
- Work in an international B2B tech company with a global client base;
- Opportunities to grow your skills in content, PR and digital communications, working with modern tools and AI solutions;
- A supportive, professional team and clearly defined goals.
Apifonica is an Estonian company with its headquarters in Tallinn and offices in Poland, Germany (Tenios brand), Italy, Latvia. We offer intelligent cloud solutions and develop software solutions for communication services for businesses in Europe.
Apifonica is a highload cloud communications platform that allows companies to automate their conversations with customers. Apifonica is a fully customisable solution for automation of communication in HR, sales and customer support. This automation is tailored to the customer’s goals as our experts analyse your workflows and we customise our platform to fit your project: from basic automation of voice & text notifications to complex solutions fully integrated with your IT system featuring AI-powered voicebot, smart reporting and workflow automation.
Among our customers are such big brands as Ergo (Germany), Huawei (Germany), Decathlon (Poland), LPP (Poland), Sportsalliance (Netherlands), 4F (Poland), SkyEng (Cyprus), Jeronimo Martins (Poland) and others.
More about Apifonica: www.apifonica.com
More about Tenios: https://www.tenios.de/
About the company
Company website•Telecommunications
We help businesses smartly automate their communication workflows, so they can save huge amounts of time and money, improve customer experience, and scale without expanding the team. Apifonica provides fully customizable automation solutions for HR, sales, marketing and customer support communications. Services range from basic automation of voice and text notifications to complex integrations featuring AI-powered voicebots, smart reporting, and workflow automation.
Our offer includes:
🤖 AI-based voicebots for automation of communication in HR, ecommerce, sales, marketing and customer support
✉️ mass SMS campaigns for business with support at all stages from message delivery to conversion tracking
📞 virtual SIP trunk call centers from a single telephony provider enabling calling worldwide at local tariffs and smart calls distribution
🕶️phone number masking and call tracking to protect customers’ privacy and get better visibility into their experience
Our flagship product are voicebots for all industries, from banking to medical, using our proprietary AI framework for intent recognition ensuring natural conversations and full data control. With experience in 100+ enterprise projects, our conversational designers understand industry-specific needs both linguistically and psychologically. You can choose between a fully supported end-to-end service or an easy-to-use platform to design your own voicebot.
Want to streamline your processes and enhance communication with your customers? Contact us!