Atlantic Casualty Insurance Company (Atlantic Casualty), part of the Auto-Owners Insurance Group, has been providing exceptional insurance solutions since its founding in 1983. Initially focused on non-standard personal auto insurance, the company shifted its focus in 1998 to commercial insurance products such as General Liability, Commercial Package, and Commercial Auto. Today, Atlantic Casualty distributes its products through Managing General Agencies and benefits from the strong financial backing of the Auto-Owners Insurance Group, which holds an A++ (Superior) rating from AM Best. Recognized as a top workplace by Great Place to Work and Fortune, Atlantic Casualty fosters a culture of collaboration and excellence in the Financial Services & Insurance Industry.
This is a full-time remote role for an Auto Claims Adjuster. The Auto Claims Adjuster will investigate, analyze, and resolve auto insurance claims in a timely and efficient manner while ensuring compliance with applicable laws and company guidelines. Responsibilities include reviewing insurance policies, gathering statements and evidence, negotiating settlements, and maintaining detailed documentation. The role requires providing excellent customer service to policyholders while working collaboratively with internal and external stakeholders.
- Proficiency in claims investigation, negotiation, and resolution, with attention to accuracy and detail
- Strong analytical and problem-solving skills relevant to assessing coverage, liability, and damages
- Excellent communication and interpersonal skills to interact with policyholders, agents, and legal representatives
- Familiarity with insurance regulations and guidelines, as well as relevant claim-handling software
- Ability to work independently, prioritize tasks, and meet deadlines in a remote environment
- Bachelor’s degree in a relevant field or equivalent work experience in claims adjusting
- Experience in the insurance industry or familiarity with commercial auto insurance is preferred
- State adjuster license or willingness to obtain one, as required
About the company
Company website•Insurance
Atlantic Casualty Insurance Company (Atlantic Casualty) was formed by Strickland Insurance Group (SIG) in 1983 to underwrite a substantial book of non-standard personal auto. By the late 1990’s, the book had grown to over $100 million of premium in seven states.
In 1998, the decision was made to refocus the company in commercial products which include, Commercial General Liability, Commercial Package, Inland Marine, Commercial Property, Boiler and Machinery and Commercial Auto (NC only). These products are distributed exclusively through Managing General Agencies.
In January of 2016, Atlantic Casualty and SIG were acquired and became part of the Auto-Owners Insurance Group (AO). AO has been in business for over 100 years and has been ranked among the Fortune 500 for the past 14 years. Written premium for the group is over $6 billion with an AM Best rating of A++ (Superior).
At Atlantic Casualty, we pride ourselves on our exceptional culture and our employees are a huge part of building a successful and enjoyable workplace. We have been voted 4 years in a row by Great Place to Work and Fortune as one of the best places to work in the Financial Services & Insurance Industry. Atlantic Casualty has also been accredited by AM Best an A+ (Superior) VIII Financial Strength Rating.