Content Moderator
Accord Innovations
Denpasar, Bali, Indonesia
Manufacturing / Production, Business Management / Project / Planning
Job Description
Key Skills & Experience:
- Review and moderate user-generated content (text, images, videos, comments).
- Ensure all content follows community guidelines; remove any violations.
- Maintain content safety for short-video products.
- Understand policies and procedures, and take swift action on inappropriate content.
- Handle content violation reports and coordinate with supervisors.
- Audit content for social media uploads.
- Review videos/complaints/legal notices related to copyright decisions.
- May be exposed to sensitive or harmful content.
- 24/7 rotating shift system
- 5 working days per week + 2 days off (days off may not fall on weekends)
- Monthly shift rotation
- 3 shift types: morning, afternoon, overnight
- Public holiday work (tanggal merah) is paid double
- No extra pay if they work in night shift (they will get free meal)
- Morning: 7 AM - 4 PM WITA
- Afternoon: 2 PM - 11 PM WITA
- Overnight: 10 PM - 7 AM WITA
Key Skills & Experience:
- Enjoys browsing social media feeds (advantage)
- Able to handle sensitive content
- English communication (B2) + good verbal skills
- Content moderation or BPO experience is a plus
- Fresh graduates (min. D3) are welcome
- Able to start immediately
- Willing to work weekends & public holidays
- Willing to work shifting schedules (including night shift)
- Willing to be placed in Denpasar, Bali (Full WFO)