1.0 Job Purpose.
To provide comprehensive administrative support to the Human Resources department, assisting with the daily functions and processes. This role is crucial in maintaining accurate employee records, supporting recruitment, onboarding and offboarding activities, and providing basic assistance with payroll processing to ensure smooth and efficient HR operations.
Key Accountabilities/ Responsibilities
Job Duties and Key Responsibility Areas
(What is Done, to What, and Why)
Provide administrative support for the recruitment process, including posting job openings, scheduling interviews, and communicating with candidates.
Coordinate the new hire onboarding process, including preparing offer letters, conducting background checks, and ensuring all new hire paperwork is completed accurately.
3
Maintain physical and digital employee records, ensuring all information is up-to-date, accurate, and handled with strict confidentiality.
4
Act as a first point of contact for employee inquiries regarding HR policies, procedures, and benefits, escalating complex issues to the HR Manager as needed.
5
Assist with the administration of employee benefits programs, including enrollment, changes, and terminations.
6
Support the payroll function by collecting and verifying timesheet data, entering payroll changes (e.g., new hires, terminations), and assisting with basic payroll queries.
7
Assist in the offboarding process for departing employees, including preparing termination paperwork and coordinating final pay.
8
Generate standard HR reports on topics such as headcount, turnover, and recruitment metrics.
9
Support the HR team in organizing and executing various projects, meetings, and employee engagement activities, including benefits enrollment events, company-wide gatherings, employee recognition programs, holiday celebrations, and retirement parties. Undertake additional tasks as required to support the HR function.
10
Perform general administrative duties for the HR department, such as filing, data entry, and managing correspondence.
11
Implement “Performance Management the Alliad Way” by setting KPI’s for direct reports (if assigned any), conduct regular reviews, identify training requirements and provide a coaching, mentoring and supportive role.
12
Ensures adherence to quality standards and applicable regulatory requirements in Food Safety, Occupational Health & Safety, and Environment.
2.0 COMMUNICATION AND WORKING RELATIONSHIPS
(Explain the relationships involved with what type of people and what level of communication skills and explain reasons for communication both within and outside the organization with which this job has to interact)
Typical Level of Interaction
select one only
☐ Standard: Typical interaction is to request and provide information. Courtesy, tact and effectiveness are required.
☒ Advanced: Influence using logic and facts. Communication is important to the achievement of job objectives.
☐ Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives.
Primary Internal Contacts
Typical level of audience
☒ Clerical / Operational
☐ Supervisory / Junior Professional
☐ Middle Management / Seasoned Professional
☐ Senior / Top Management
Primary External Contacts
Typical level of audience
☒ Clerical / Operational
☐ Supervisory / Junior Professional
☐ Middle Management / Seasoned Professional
☐ Senior / Top Management
3.0 KEY JOB DIMENSIONS AND RELATED JOB RESULTS
(Specify annual dimensions for any financial or budget responsibilities, and the nature and value of any transactions on which the job has an impact or contribution, and the people management responsibility of this job, and any other critical relevant dimensions)
4.1 People Management:
N/A
4.2 Financial Dimension:
Assists in maintaining data integrity for payroll processing, which impacts financial accuracy. No direct budget responsibility.
4.0 OPERATING ENVIRONMENT
(Comment on any specific factors that affect the job and how the job is performed, such as special conditions, travel, work pressure, etc.)
Category
Winning Behaviors
(behavior definition and a description of how the employee is expected to exhibit the behavior in the role)
Core
WIDER IMPACT. Our company doesn’t work in a vacuum. Consider the wider implications of all your activity outside the sphere of the business and strive to ensure that everything you do also creates positive change in the world around you.
Core
ACCOUNTABILITY. We empower and support you so you can do your job to your best ability. That also means you’re accountable for achieving the results for which you’re responsible, including budgets when relevant.
Core
OWNERSHIP. Take ownership of your task and deliver the outcome without passing on responsibility or blaming others. Always try to work from an accurate view of the business as it affects you and feel confident to suggest ways to improve it.
Core
DECISION MAKING. Better Decision Making Within the Team. You are to collaborate within your own team and across teams through better and effective communication, not just bouncing emails back and forth. Decisions need to be based on long-term results and not just one-time event.
Core
RESPONSIVE. Adapting quickly to challenging situations is part of our DNA, so address any issue with the sense of care and urgency it deserves. Don’t let it go until it’s resolved, the problem solved, or the task completed; not until it’s passed on to the next person to reply or act.
Core
COMPANY WIDE. Keep in mind the benefit of the whole company, not just yourself or your own department as we all have a bigger common interest. If Alliad succeeds, we all succeed.
6.0 Minimum Qualifications/ Education/ Experience/ Training/ Knowledge
7.1 Education & Professional Certifications
To provide comprehensive administrative support to the Human Resources department, assisting with the daily functions and processes. This role is crucial in maintaining accurate employee records, supporting recruitment, onboarding and offboarding activities, and providing basic assistance with payroll processing to ensure smooth and efficient HR operations.
Key Accountabilities/ Responsibilities
Job Duties and Key Responsibility Areas
(What is Done, to What, and Why)
Provide administrative support for the recruitment process, including posting job openings, scheduling interviews, and communicating with candidates.
Coordinate the new hire onboarding process, including preparing offer letters, conducting background checks, and ensuring all new hire paperwork is completed accurately.
3
Maintain physical and digital employee records, ensuring all information is up-to-date, accurate, and handled with strict confidentiality.
4
Act as a first point of contact for employee inquiries regarding HR policies, procedures, and benefits, escalating complex issues to the HR Manager as needed.
5
Assist with the administration of employee benefits programs, including enrollment, changes, and terminations.
6
Support the payroll function by collecting and verifying timesheet data, entering payroll changes (e.g., new hires, terminations), and assisting with basic payroll queries.
7
Assist in the offboarding process for departing employees, including preparing termination paperwork and coordinating final pay.
8
Generate standard HR reports on topics such as headcount, turnover, and recruitment metrics.
9
Support the HR team in organizing and executing various projects, meetings, and employee engagement activities, including benefits enrollment events, company-wide gatherings, employee recognition programs, holiday celebrations, and retirement parties. Undertake additional tasks as required to support the HR function.
10
Perform general administrative duties for the HR department, such as filing, data entry, and managing correspondence.
11
Implement “Performance Management the Alliad Way” by setting KPI’s for direct reports (if assigned any), conduct regular reviews, identify training requirements and provide a coaching, mentoring and supportive role.
12
Ensures adherence to quality standards and applicable regulatory requirements in Food Safety, Occupational Health & Safety, and Environment.
2.0 COMMUNICATION AND WORKING RELATIONSHIPS
(Explain the relationships involved with what type of people and what level of communication skills and explain reasons for communication both within and outside the organization with which this job has to interact)
Typical Level of Interaction
select one only
☐ Standard: Typical interaction is to request and provide information. Courtesy, tact and effectiveness are required.
☒ Advanced: Influence using logic and facts. Communication is important to the achievement of job objectives.
☐ Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives.
Primary Internal Contacts
- All Employees
- Hiring Managers
- HR Team
- Payroll & Finance Department
Typical level of audience
☒ Clerical / Operational
☐ Supervisory / Junior Professional
☐ Middle Management / Seasoned Professional
☐ Senior / Top Management
Primary External Contacts
- Job Applicants / Candidates
- Recruitment Agencies
- Benefits Providers
- Background Check Vendors
Typical level of audience
☒ Clerical / Operational
☐ Supervisory / Junior Professional
☐ Middle Management / Seasoned Professional
☐ Senior / Top Management
3.0 KEY JOB DIMENSIONS AND RELATED JOB RESULTS
(Specify annual dimensions for any financial or budget responsibilities, and the nature and value of any transactions on which the job has an impact or contribution, and the people management responsibility of this job, and any other critical relevant dimensions)
4.1 People Management:
N/A
4.2 Financial Dimension:
Assists in maintaining data integrity for payroll processing, which impacts financial accuracy. No direct budget responsibility.
4.0 OPERATING ENVIRONMENT
(Comment on any specific factors that affect the job and how the job is performed, such as special conditions, travel, work pressure, etc.)
- This role operates within a busy, collaborative office environment that requires managing multiple tasks and deadlines simultaneously.
- The position demands a high level of discretion and confidentiality due to the sensitive nature of HR and payroll information.
- The incumbent must be adaptable and possess strong interpersonal skills to interact effectively with employees at all levels of the organisation.
- Prolonged periods of sitting at a desk and working on a computer are required. The employee must be able to lift up to 15 pounds at times.
Category
Winning Behaviors
(behavior definition and a description of how the employee is expected to exhibit the behavior in the role)
Core
WIDER IMPACT. Our company doesn’t work in a vacuum. Consider the wider implications of all your activity outside the sphere of the business and strive to ensure that everything you do also creates positive change in the world around you.
Core
ACCOUNTABILITY. We empower and support you so you can do your job to your best ability. That also means you’re accountable for achieving the results for which you’re responsible, including budgets when relevant.
Core
OWNERSHIP. Take ownership of your task and deliver the outcome without passing on responsibility or blaming others. Always try to work from an accurate view of the business as it affects you and feel confident to suggest ways to improve it.
Core
DECISION MAKING. Better Decision Making Within the Team. You are to collaborate within your own team and across teams through better and effective communication, not just bouncing emails back and forth. Decisions need to be based on long-term results and not just one-time event.
Core
RESPONSIVE. Adapting quickly to challenging situations is part of our DNA, so address any issue with the sense of care and urgency it deserves. Don’t let it go until it’s resolved, the problem solved, or the task completed; not until it’s passed on to the next person to reply or act.
Core
COMPANY WIDE. Keep in mind the benefit of the whole company, not just yourself or your own department as we all have a bigger common interest. If Alliad succeeds, we all succeed.
6.0 Minimum Qualifications/ Education/ Experience/ Training/ Knowledge
7.1 Education & Professional Certifications
- High School Diploma or equivalent required.
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
- 1-2 years of administrative experience in a professional office setting.
- Prior experience in an HR or payroll environment is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience with HRIS (Human Resources Information System) and/or payroll software is a plus.
- Strong organizational and time-management skills with a proven ability to meet deadlines.
- Excellent verbal and written communication skills.
- High level of attention to detail and accuracy.
- Ability to handle sensitive and confidential information with discretion.
About the company
Company website•Construction
Alliad, formerly known as GCC Services, is a global leader in integrated services in emerging markets globally. Offering a fully integrated suite of services including engineering and construction, supply and logistics, facilities management, and support services.
Alliad is part of the Agility Group, a global leader in supply chain services, infrastructure, and innovation with 54,000+ employees across six continents.
Alliad is proud to be the worldwide partner of choice for companies, governments and aid organizations operating in remote and challenging conditions.
Contact us today to see how we can help support your business by visiting www.alliad.com
We invest in our employees' development and offer a supportive work environment. If you're someone who is passionate about making a difference and contributing to a dynamic team, we invite you to apply for a role based on your experience and position at https://alliad.darwinbox.com/ms/candidatev2/main/careers/home