Alliance is expanding its business development and marketing teams across several global markets and is seeking a hands-on Salesforce Administrator to support the growth of its revenue operations.
This position is on-site in Little Falls, NJ 4 days a week with Fridays being remote; this position is not eligible for relocation.
Resonsibilities – What You Will Do
- Serve as a system administrator for the Salesforce environment, inclusive of Sales Cloud and Account Engagement, supporting global users.
- Provide first-line technical support, troubleshooting, and issue escalation for Salesforce users.
- Manage system integrity and compliance with data privacy standards (e.g., GDPR, CCPA).
- Integrate and manage third-party data feeds and external Salesforce integrations (e.g., FactSet, ZoomInfo).
- Maintain Account Engagement as Alliance’s email marketing and prospect nurture platform and develop best practices for campaign management
- Handle core administrative functions, including user account maintenance, permission sets, profiles, data security, reports, dashboards, workflows, and automations.
- Develop and deliver a comprehensive training program, including SOP documentation and continuous user support, to improve adoption and productivity.
- Collaborate with leadership to translate business processes into Salesforce solutions and develop usage best practices.
- Support change management by assisting with Salesforce releases, sandbox testing, and deployment of new features.
- Partner with external Salesforce developers and consultants on enhancement projects.
- Deliver accurate KPI reporting and analytics to accelerate business expansion.
- 1-2 years in salesforce administration
- Proficiency in Sales Cloud and Account Engagement
- Knowledge of workflow automation tools (Flow, Process Builder).
- Strong communication, organizational, and stakeholder management skills.
- Attention to detail, problem-solving ability, and proactive work style.
- Preferred Certifications: Salesforce Platform Administrator, Marketing Cloud Engagement
- Experience with data analysis tools (Excel, SQL, PowerBI) a plus.
- 2 years experience working with Salesforce; prior experience in consultancy and/or financial services environment a plus.
- Bachelor’s Degree required
- Prior experience in consultancy and/or financial services environment a plus
About the company
Company website•Business Consulting and Services
Alliance Advisors is an independent advisory firm focused on Shareholder Engagement & Solicitation, Compensation Advisory, Governance & Sustainability Advisory, M&A - Activism, Institutional Ownership Intelligence and Retail Outreach strategies.
We work around the world for public and private companies operating at board and C-suite level. We go beyond the norm to develop and execute bold, client-first strategies, resulting in winning outcomes.
With a longstanding client base of over a 1,000 active public companies from a range of industries and market capitalization size. Our clients engage with us on multiple services on a year-round basis. We are headquartered in the US, working together as one team, around the world, in multiple locations.