Business Development Account Manager

JOB REQUIREMENTS: The posted range reflects market-based pay. Actual

Compensation Depends On Experience, Skills, And Related Qualifications.

RIVERSIDE, located in Eau Claire, WI is a precision machining company,

and our company mission is to provide custom precision manufacturing and

innovative services to medical, aviation, space, defense, and emerging

high-tech industries. We are seeking a BUSINESS DEVELOPMENT ACCOUNT

MANAGER to join the team. An ideal candidate is an individual that is

passionate about their work and committed to quality, service,

excellence, and innovation. Our Culture is best in class! \"Built right.

Every time\" is not just a slogan, we build things that make a

difference in people\'s lives. A career at RIVERSIDE is rewarding for

far more reasons than you might imagine. Your experience and expertise

are highly valued, your contributions are recognized, and your

professional goals are supported. We understand there are lots of

choices out there, that is why for over 40 years we have been providing

stability, a safe and clean environment, challenging work and are

invested in the growth of our people to take them as far as they want to

go. In this role, the BUSINESS DEVELOPMENT ACCOUNT MANAGER will serve as

a liaison between the company and its clients, ensuring excellent

customer service and client satisfaction. Responsible for managing

client relationships, developing account plans, and delivering

Proposals. DUTIES AND RESPONSIBILITIES Develop Strong Long-term

client-business relationships for both new and existing customers.

Manage all aspects of sales, service, and satisfaction for active, new,

and potential customers. Provide excellent customer service working in a

team-oriented environment. Monitor and proactively improve customer

satisfaction and product performance. Lead customer contract

requirements flow down and order planning to ensure both company and

customer needs are being met. Collaborate and facilitate cross

functional team meetings with both internal and external customers.

Develop New Product Development project plans and timelines. Lead cross

functional team meetings to manage progress. Provide oversite to issue

resolution of customer complaints. Prepare for and facilitate customer

visits and assessments. Oversee customer daily business interactions.

Collaborate with estimating to establish pricing. Develop proposals and

administer contracts. Assess project and customer profitability. Develop

solutions to improve. 20% travel - customer visits, meetings, and

tradeshows. Maintain knowledge of current industry landscape including

but\... For full info follow application link. Metal Craft and Riverside

are Equal Opportunity/Affirmative Action Employers. All qualified

applicants will receive consideration for employment without regard to

race, color, religion, sex, sexual orientation, gender identity,

national origin, disability or veteran status, age, or any other

federally protected class. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply

Online: ipc.us/t/E1844A72A66D4F45