
Table Games Floor Supervisor
Ameristar Casino Hotel Kansas City
Kansas City, KS
General Business
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Oversee table games and team members to ensure that the safety, integrity, security
and Company and regulatory policies/procedures of the above are upheld. Supervise,
coach, and support dealers. Maintain superior customer service by identifying,
cultivating and improving the established player base working towards a positive
Company image whenever possible.
- Stand and circulate throughout assigned area.
- Possess thorough knowledge of games assigned to supervise.
- Calculate all payoffs.
- Understand and monitor compliance with gaming regulations, company policies and
- Operate computer to access credit line, issue credit.
- Maintain positive customer relations, evaluate play, and extend complimentary
- Direct and supervise dealers in assigned area.
- Evaluate designated team members’ performance on a yearly basis.
- Monitor changes of cards and dice; inspect new equipment before allowing into
- Resolve customer complaints or refer to Shift Manager when appropriate
- Must be 21 years of age.
- Must have thorough knowledge of all games on the casino floor, gaming regulations
- Must have excellent communication and customer service skills.
- Must be able to obtain/maintain any necessary certifications and/or licenses.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
About the company
Company website•Gambling Facilities and Casinos
Located just east of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub that offers something for everyone. Our award-winning property features one of the largest casino floors in Missouri, seven dining options, a luxury hotel, and live entertainment at our 1,350-seat performance theater, Star Pavilion! Ameristar Kansas City is proudly part of the Boyd Gaming family, alongside 28 properties in ten states, each distinguished not only by the quality of their amenities, but also the exceptional customer service our guests have come to expect from a Boyd Gaming property. We work to provide fast, friendly service to create a fun experience in a fresh and clean environment. We take pride in the Boyd culture of caring for our team members, as well as supporting our communities.