Junior Operations Executive (Chinese Speaking)
Amex United
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service
Location: Bangsar, Kuala Lumpur (On-site, walking distance to lrt)
Employment Type: Internship / Full-Time
Industry: Financial Services
We are expanding rapidly across Asia, and we are looking for a Chinese-speaking Operations Executive / Intern to join our KL office. This role is ideal for someone who is detail-oriented
and enjoy working in a fast-paced trading environment.
Key Responsibilities
Employment Type: Internship / Full-Time
Industry: Financial Services
We are expanding rapidly across Asia, and we are looking for a Chinese-speaking Operations Executive / Intern to join our KL office. This role is ideal for someone who is detail-oriented
and enjoy working in a fast-paced trading environment.
Key Responsibilities
- KYC & Compliance Support
- Review and verify client KYC documents
- Ensure onboarding meets regulatory and internal compliance standards
- Assist in maintaining proper documentation records
- Account Opening & Client Operations
- Assist clients with account opening procedures
- Handle account amendments and platform setup
- Provide basic platform troubleshooting
- Client Enquiries & Front-Line Support
- Respond to client enquiries in Mandarin & English (WeChat / Telegram / Email)
- Guide clients on trading conditions and platform usage
- Work closely with CS & BD teams to ensure smooth client experience
- Sales & Operations Coordination
- Support BD team with daily operational matters
- Prepare basic operational reports (KYC status, account updates, checklists)
- Assist in improving SOPs and workflow efficiency
- Mandarin-speaking (Chinese) mandatory as we are targeting Mandarin-speaking market
- Detail-oriented, organised, and responsible
- Fresh graduates are welcome
- Must be able to work in shifts (for full time role)
- Full-Time: RM3,300 RM4,500
- Internship: Monthly allowance RM800 RM1,000
- Training on KYC and compliance standards
- Career progression in a fast-growing global fintech brand
- International exposure across AU, MY, HK, MENA markets
- Supportive multicultural team environment
- Opportunity for future full-time conversion based on performance (for interns)
About the company
Company website•Marketing Services
At Amex United LLC, We are more than just a service provider – We are your strategic partner in success. Our mission is to provide comprehensive solutions that foster the growth of your business. Whether you’re navigating challenges or seeking expansion opportunities, we stand ready to empower your journey..