Bank Floating Support Caseworkers

The AWRC (Asian Women’s Resource Centre ) is a feminist organization whose values are founded on commitments to human rights, anti-discrimination and freedom from oppression. We endorse global evidence that violence against women, domestic abuse and sexual violence is gendered, a cause and consequence of the unequal position of women and girls in society, a violation of human rights, and is entirely preventable.

Position:

We are seeking compassionate, reliable, and adaptable individuals to join our Bank Team as Floating Support Caseworkers. This role provides flexible, as-and-when-required support to our services, ensuring continuity of care and assistance for clients when cover is needed.

As a Bank Floating Support Caseworker, you will work across different projects to deliver high-quality support to individuals experiencing Harmful practises. You will step in to cover shifts, assist with duty, annual leave, sickness, and periods of increased demand.

Location: Harlesden office

Contract Type: Bank (as and when required)

Hours: Flexible ; part-time hours available, dependent on service need

Pay Rate:

• £14.50 per hour – Floating Support Caseworker
• £15.50 per hour – IDVA qualified Floating Support Caseworker
  
  

Requirements:

Key Responsibilities

• Provide person-centred, trauma-informed support to clients, helping them to build independence and resilience.
• Carry out needs assessments, support planning, and risk management in line with organisational policies.
• Offer emotional support, practical advice, and advocacy to enable clients to access housing, benefits, health, and community services.
• Maintain accurate case records and contribute to monitoring and reporting requirements.
• Work collaboratively with colleagues and partner agencies to ensure coordinated support.
• Uphold safeguarding responsibilities, promoting the safety and wellbeing of all clients.
  
  

About You

We are looking for individuals who are:

• Flexible and able to work across different teams.
• Experienced in providing direct support to vulnerable individuals.
• Skilled in building trust, managing risks, and empowering clients to achieve goals.
• Organised, resilient, and able to manage professional boundaries.
• Aware of safeguarding, equality, diversity, and confidentiality requirements.
  
  

Other information:

It is essential to the development of AWRC’s service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Why Join Our Bank Team?

• Flexible shifts – choose hours that fit your lifestyle.
• Variety – gain experience across a range of services and client groups.
• Impact – make a real difference when services need you most.