Director of Information, Technology and Data

MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.

We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.

People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity abilities.

We are looking for a visionary and strategic leader to fill the new role of Director of Information, Technology and Data. This position is central to enabling our humanitarian work by ensuring we have the secure, effective, and advanced technological foundation needed to support our operations in some of the world's most challenging environments.

As the Director of Information, Technology and Data, you will be responsible for leading the organization's overall IT, Data, and Information Management strategy, governance, and digital transformation. You will ensure that MSF has the technology solutions it needs to provide support and services to its life-saving operations.

As a direct report to the General Director of MSF Netherlands (OCA MT Chair) and an integral member of the Functional Directors Platform, you will also frequently join the Management Team meetings of Operational Centre Amsterdam, contributing to the development of our future digital capabilities.

Key Responsibilities

• Strategic Leadership: Develop and implement the multi-year strategy and vision for the Information, Technology, and Data functions, ensuring alignment with MSF's overall strategic objectives.
• Change Management Drive the change management process both within the department—supporting its transition into the new structure and ensuring full capitalisation of OCA partner locations in South Asia and East Africa—and across the wider organisation by collaborating with Functional Directors to develop a coherent IT and Data governance model
• Digital Transformation: Lead major investment and change projects across the organization, driving cultural change towards data-informed decision-making and improving digital literacy.
• Governance & Security: Establish a comprehensive policy framework, including robust data governance, cybersecurity measures, and disaster recovery plans to ensure compliance and protect sensitive information.
• Team Management & Development: Lead and develop a diverse team, including a Head of Department, two coordinators, and an Information Security Expert, fostering engagement, well-being, and a safe working environment. You take a leading role in building your team.
• Stakeholder Engagement: Act as a key contributor to organizational decision-making as a member of MSF’s Information and Systems Management platform, forging strategic partnerships within the MSF movement and with external actors to amplify interoperable technical capabilities.
• Operational Excellence: Oversee IT infrastructure, applications, and data platforms to ensure system reliability, scalability, and cost-effectiveness for the entire organization.

Who are you

You are motivated by the work that MSF does, standing in solidarity with people experiencing medical, humanitarian crises. You are a strategic thinker with the ability to translate vision into actionable plans, an inspiring leader who can develop teams and manage performance in a multicultural environment. You are a collaborative partner, able to build consensus and work effectively with diverse stakeholders. Your approach is pragmatic and innovative, with a focus on creating equitable and inclusive technology solutions. A job that balances hands-on leadership with strategic vision.

Essential:

• A Master’s degree in a relevant field (Computer Science, Information Management, Data Science, Business Administration, or similar).
• Strong communication skills: able to navigate through a complex organization.
• Demonstrated experience in change management.
• 10+ years of experience in senior IT leadership roles, with a proven track record in managing data, analytics, and leading large-scale digital transformation initiatives.
• Strong knowledge of cybersecurity frameworks, ERP systems, cloud platforms, and data governance.
• Demonstrated experience in strategic planning, budgeting.
• Professional proficiency in English.

Desirable:

• Professional proficiency in French, Arabic or Hindi.
• Previous experience with MSF.
• Experience working in an international or humanitarian context, with an understanding of the challenges of operating in low-resource settings.
• A deep commitment to the principles and values of Médecins Sans Frontières.

What we offer

• A fixed-term, 3 years contract with renewal option for another 3 years. This position is mandated to 6 years maximum.
• Gross monthly salary between € 6,868 – € 9,456 scaling within the range depending on experience.
• 30 days annual leave (full-time) plus 8% holiday allowance.
• 100% employer-paid pension contributions.
• Commuting allowance.
• Access to a large variety of internal training.
• An inclusive workplace with colleagues from around the globe.

Application & Information

If you believe you are the candidate we are looking, we welcome you to apply directly via our website and upload a letter of motivation and CV (in English) as one combined document. In case you have any questions about the recruitment process please reach out to Ali Hamdan ([email protected])

The closing date for application is 03 April 2026 at 23:59 CET.

The selection will be by means of two interview rounds. Besides interviews, a case study/assessment will be part of the selection process.