Lead Network Administrator
Zahid Group
Jeddah, Makkah, Saudi Arabia
Information Technology, Engineering, Business Management / Project / Planning
About the Role:
As a Lead Network Admin, you will be responsible for carrying out in-depth evaluation and verification of system capabilities. You will act as the intermediary between end-users and software developers, ensuring that all product information is properly disseminated and that our systems are both robust and secure.
Key Accountabilities:
- Maintain documentation for managed systems, network devices, security devices/software, and applications.
- Assist in network design and implementation.
- Develop and monitor policies for the use of network resources.
- Follow established policies and standard operating procedures.
- Provide “Tier 3” support to troubleshoot and resolve complex IT issues.
- Maintain records and reports related to network operations and maintenance.
- Troubleshoot network performance issues, analyze traffic, and provide capacity-planning solutions.
- Monitor and respond to complex hardware and software problems.
- Interface with vendor support to ensure proper escalation during outages or periods of degraded performance.
- Design, install, and support network communications, including LAN/WAN systems.
- Perform a variety of network-engineering tasks, including major systems design, integration, and implementation.
- Conduct routine testing and analysis of all network facilities.
- Utilize software and hardware tools to diagnose complex problems affecting network performance.
- Patch and maintain the network to meet security compliance standards.
- Research network products, services, and protocols to support procurement and development.
- Schedule and monitor network data backups and test restoration facilities.
- Install, configure, and maintain network cabling, switches, routers and firewalls.
- Oversee the installation, configuration, and troubleshooting of network-connected end-user hardware and software.
Qualifications, Skills & Aptitudes:
- Bachelor’s degree in Computer Science, Information Technology, Information Management Systems, or a related field.
- Minimum of four years of experience in Network Administration.
- IT certifications (Cisco, CCNA, CCNP, Microsoft) are preferred.
- Extensive experience with TCP/IP networking
- Significant experience managing Windows client and server operating systems and applications.
- Significant experience managing network devices (e.g. switches, routers).
- Experience with Cisco and HPE switches and routers preferred.
- Familiarity with system and network security concepts and best practices.
- Experience with Linux/Unix operating systems preferred.
- Experience with managing security devices/software (firewalls, endpoint protection, NAC, etc.).
To view the benefits offered by Zahid Group, please visit our Total Rewards page at Careers.Zahid.com.
About the company
Company website•Wholesale Machinery, Services for Renewable Energy, Manufacturing
Headquartered in Jeddah, Saudi Arabia, Zahid Group has successfully evolved over the course of the last century from its origins as a modest trading concern to becoming a multi-national organization encompassing a diverse portfolio of companies operating across 14 sectors.
With a set of well-defined values as its foundation, the Group's success is built on long-standing partnerships and associations with globally renowned brands.
With over 7,300 employees working in 30+ Group companies; Zahid Group companies operate in 14 sectors across 33 countries.
Zahid Group has recently been certified as a Top Employer in Saudi Arabia. This certification is a testament to the Group's commitment to putting its people first and understanding what is important to them.
Diversity, inclusion and competence are core cultural values that guide the Group. Zahid Group received the “Mowaamah” Golden Certificate from the Kingdom of Saudi Arabia’s Ministry of Human Resources and Social Development for its diversity and inclusion initiatives.