ZAIN2080 - Employee Relations Team Member

Zain Jordan
Amman, Jordan
P

ZAIN1886 - Customer Service Advisor - Salt

Zain Jordan
Amman, Jordan
F

ZAIN1212 - CER Intern | ZINC - Aqaba

Zain Jordan
Aqaba, Jordan
F

ZAIN2091 - RAN Customer Complaints

Zain Jordan
Amman, Jordan
C
Zain Jordan company logo

ZAIN2080 - Employee Relations Team Member

Zain Jordan

Amman, Jordan

Part-time

Human Resources

About The Role

We are looking for a highly motivated and passionate candidate to promote employees’ welfare, such as resolving human relations problems and promoting employee health and well-being. Interview employees and discuss performance, human relations, and work-related problems that adversely affect morale, health, and productivity. Also evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action. Explains and provides advice to workers about company rules, regulations, and procedures, and the need for compliance.

Main Responsibilities will include but will not be limited to:

  • Providing support in implementing various Human Resources plans while ensuring achieving the department overall objectives, in addition to providing initiatives that aim to improve Human Resources processes and procedures.
  • Designing and implementing the wellbeing program strategies for Zain employees to ensure proper work conditions and life-work balance, planning needed activities and interventions in collaboration with related parties
  • Updating and Maintaining employee relations database in order to sustain correct and complete database for future reference, as well as conveying information through compiling relevant reports.
  • Supporting employees through responding to their inquiries and providing them with requested information regarding HR policies and procedures while adhering to information security policies.
  • Handling employee relations, activities and needs including grievances, attendance, penalties, disciplinary notices, office correspondences, etc.
  • Carrying out performance management related activities such as communication, follow-up and applying new trends, interview employees with poor performance to discuss and support with their performance development and performance improvement plans.
  • Participating in executing Organizational Development plans through providing help in planning and executing Organizational Development initiatives and programs to ensure satisfying employee’s needs and organizational culture is well established.
  • Participating in employees’ morale and loyalty empowerment through providing input in planning and implementing recognition and awards programs as well as social activities and events to ensure employees’ continual motivation and enhanced productivity.

What We Need From You

To be shortlisted for this position, you will need to comply with all of the requirements below:

  • Bachelor’s degree in Business Administration or a related field.
  • 0-2 years of relevant experience

About Us

We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.

If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.

Contract Type

This role is a part-time position with an 8-hour daily schedule.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  • Resume/CV
  • Passport-size photograph
  • Highest Education Qualification

About the company

Company websiteTelecommunications

Zain Jordan is part of the Zain Group, recognized worldwide as the leading
telecommunications service provider. Zain Jordan initiated in 1993 and has since
then risen to the peak of the telecom market with its growing number of subscribers.
Zain Jordan provides coverage for users and corporations alike, always keeping in
mind that telecommunications keep the world connected through distance and time.
Providing a safe, accessible, and progressive service is their number one priority,
along with keeping track with the social responsibility that comes alongside the job.
Therefore, Zain Jordan has become a pioneer in corporate social responsibility
(CSR) and corporate entrepreneurship responsibility (CER), paving the path for many
initiatives that go far beyond the telecom sector.