Communications Officer

Transport Workers Union SA / NT Branch

Job Description

JOB OVERVIEW

The Transport Workers’ Union (TWU) is one of Australia’s leading campaigning trade unions, holding some of the biggest companies in the world to account over their treatment of workers, such as Qantas, Amazon and the supermarket giants. The Union has thousands of members across South Australia and the Northern Territory and tens of thousands across the country.

We have an ambitious and exciting program ahead. If you’re passionate about human rights, communicating with and supporting union members, and growing union membership, we want to hear from you.

Main Responsibilities

Communicating across broad audiences

• Create and execute communications plans to support campaigns, collective bargaining and recruitment.
• Collaborate with communications colleagues around the country.
• Develop content for members, including journals, online news and social media content.
• Maintain a website.
• Develop member-led communications materials, videos and photos to advance our campaigns.
• Create member-driven content.
• Provide support for, and generate, media through liaising with journalists and TWU spokespeople.
• Create content for other purposes, including political lobbying, public information and media background.
  
  

Digital Skills

• Propose innovative approaches to reach members and prospective members.
• Enhance the TWU’s digital presence through website content and direct communications with members.
  
  

Strategic thinking

• Regularly monitor and evaluate communications.
• Put forward innovative ideas that leverage digital communication trends.
  
  

Collaborative Skills

• Collaborate with national communications colleagues, other TWU officials, delegates and members, and incorporate feedback into content creation processes.
  
  

Skills And Attributes

• Experience developing and working on communication strategies.
• Proven skills in writing for different audiences.
• Experience working with media.
• A good eye for design (experience with Canva preferred).
• Creativity.
• Attention to detail.
• An interest in human rights.
• A self-starter with the ability to work both independently and as part of a team.
• Proactive & enthusiastic in approach to work.
• A strong commitment to labour values.
• A positive work ethic.
  
  

Desired Qualifications, Skills And Attributes

• Qualifications and/or experience in communications, media, campaigns or a similar field.
  
  

The role will be based in Adelaide, and the successful candidate will represent members from around the South Australia and the Northern Territory. A competitive package is on offer to the successful candidate. The position is full time, and a commencing date will be subject to negotiation, with the strong ambition to start in early 2026.

To apply for this role, please send a one-page cover letter addressing your suitability for the role and an accompanying CV to [email protected] by Thursday, 08 January 2026.

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