Shipping Administrator

WHY DO WE NEED YOU?

Agway a proud subsidiary of Saint-Gobain, stands tall as part of the world's largest building materials company. With a 360-year legacy of innovation and growth, Saint-Gobain leads the way in sustainable product development and environmental responsibility.

Saint-Gobain North America's commitment to excellence has earned it recognition from the Top Employers Institute as one of the best workplaces in North America and Canada. Join us at Bailey and be part of a future where innovation meets sustainability!

Founded in 1979 Agway’s diverse solutions comprise a range of product lines focused on residential, agricultural, industrial, commercial and institutional market applications. Agway ensures that every steel solution it delivers meets or exceeds the specific demands and expectations of the Customer.

Position Summary

The Shipping Administrator, under the direction of the Logistics Coordinator, is responsible for assisting with all administrative functions in the Logistics office, assisting customers that arrive in the shipping area, scheduling fleet maintenance, and other duties as required. This position will also provide back-up coverage to the Logistics Coordinator when the Logistics Coordinator is away. As this position works directly with many of our customers, strong customer service skills are critical to the success of this position.

IS THIS JOB FOR YOU?

Competencies

• Attention to Detail
• Commitment to Health and Safety
• Communication
• Cooperation
• Customer Service
• Teamwork
• Time Management

Job Duties

• Work safely, ensuring that all company policies and procedures are followed;
• Handle all load manifest and shipping paperwork and post load manifests daily;
• Assist Logistics Coordinator in all administrative functions of the job;
• Provide coverage for the Logistics Coordinator function for vacations, sicknesses, and other absences from the workplace;
• Provide delivery updates to customers or the Sales team on an as needed basis;
• Liaise with drivers on truck or delivery issues;
• Liaise with customers on delivery issues;
• Successful completion of the in-house forklift certification training;
• Handle all walk-in customer orders and enter the order into the computer system if necessary, ensuring that the proper credit and margin releases are completed prior to the product being given to the customer;
• Accurately pick orders for customer walk-ins;
• Load customer vehicles either manually or with a forklift;
• Maintain and schedule all fleet maintenance;
• Liaise with our truck leasing companies on fleet details, problems, and switchovers;
• Liaise with the fleet tracking software provider regarding the onboard truck systems and address any issues that may be identified;
• Arrange all paperwork for the evening loading shift;
• Inform the Inventory Control team when returned material has come back on the trucks;
• Other duties as assigned.

Job Requirements

• Excellent interpersonal and communication skills
• Positive attitude
• Well organized and hands-on
• Strong customer service skills
• Proficient with Microsoft Office including Outlook, Excel, and Word
• Professional phone etiquette
• Effective time management skills

Work Conditions

• Use of required personal protective equipment
• Operation and use of necessary tools, machinery, or equipment
• Extended periods of standing, and other physically demanding conditions
• Lifting, moving, or manipulating objects up to 25 kilograms
• Ongoing interaction with customers and other internal departments
• Working in a busy office environment with frequent work in the plant environment as well

A LITTLE MORE ABOUT US

WHY WORK WITH US?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

LEGAL STATEMENT

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

BENEFITS IN JOINING US

Certain provinces require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates, the base pay range for this position is $55,000 to $58,240 per year. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 5% of base salary based on company and individual performance measures. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is discretionary.