Hospitality and Restaurant manager
Audley Villages
Kintbury, England, United Kingdom
Business Management / Project / Planning, Manufacturing / Production
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.
As our Hospitality and Restaurant manager you will be an integral part in the smooth running of Audley villages and you’ll lead and manage the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.
You will be the face of the village operation acting as host and operator, building relationships and maximising all business opportunities. You will be responsible for ensuring the Village complies with all procedures and policies and you’ll also act as a deputy for the General manager in their absence.
The Ideal Candidate
- Food, beverage and leisure club management experience in a 4* or higher hospitality environment is a must.
- Ability to deal with all employee relations issues professionally and legally.
- Effective experience of people management including Rota management, recruitment, onboarding and staff development.
- Ability to manage own Profit & Loss, controlling costs and deal with procurement and invoicing processes.
- Project Management experience mainly for event planning and management (preferably).
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
- Warm, professional and empathetic.
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
About the company
Real Estate
Audley Group builds and manages luxury retirement villages throughout the UK with twenty sites currently available and two in development. At Audley Villages, we've led the way in introducing a completely new concept in retirement living within the UK; the luxury retirement village. We've built a reputation for the sensitive renovation and redevelopment of important yet neglected buildings. We choose properties in substantial grounds in desirable locations, creating an exclusive country club in the main building, then adding a number of beautifully designed apartments and cottages around it. We also provide care within the villages and in the surrounding areas on a totally flexible basis, with as little or as much help as is needed. Our owners own their homes and enjoy full membership of the Audley Club. The result is a genuine village, complete with its own facilities and 24-hour security, yet also forming part of the wider local community. In 2016 we launched Mayfield Villages Since 2008 the Audley Group has been backed by Moorfield Group Ltd. Audley is proud to have won numerous awards across multiple categories - for the full list of our awards visit: https://www.audleyvillages.co.uk/awards For a list of vacancies and information about a career with Audley please visit https://www.audleyjobs.co.uk/